(USA) Tire & Battery Technician - Automotive

Energy Vault; Norman (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the auto service industry seeks a Tire & Battery Center Technician to provide exceptional customer service and collaborate with a team. In this role, you will demonstrate technical skills and ensure adherence to safety and service standards, while enjoying competitive pay and benefits including health coverage and 401(k).

Benefits

Competitive pay

Performance bonuses

Health coverage

401(k)

Paid time off

Education programs

Qualifications

• Must hold a valid state-issued driver's license.
• Must be 18 years or older.
• Complete all required training and assessments.

Responsibilities

• Collaborate with team members for sales and service.
• Educate others on safety protocols and service standards.
• Maintain inventory, track returns, and assist customers.

Skills

Customer Service

Safety Compliance

Technical Skills

Job description

Position Summary...

As a Tire & Battery Center Technician, you will work to provide safe and efficient service in both the sales and service areas of the department, delivering more of what our members love, for less. You will collaborate with other associates to ensure the club meets members' expectations.

What you'll do...

1. Be a Team Member: Collaborate with team members to fulfill sales and service requests, educate others on tools, tasks, resources, and mentor new technicians, while developing interpersonal skills for providing safe and efficient customer service.
2. Be an Expert: Demonstrate knowledge of safety and compliance protocols, industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality. Show proficiency with Point of Sale systems, phone, and in-person selling techniques.
3. Be a Techie: Utilize digital tools to plan and drive sales, improve service, and increase associate engagement, using handheld technology for business decisions related to services, safety, new products, and training.
4. Be an Owner: Communicate needs for equipment, tools, and supplies; track returns and special orders; operate cash registers; maintain inventory, safety, and compliance standards; report safety hazards and issues; complete documentation; assist members with purchases and resolve concerns.
5. Be a Talent Ambassador: Promote the brand by valuing member experience, modeling high-quality service, developing others, and fostering a respectful, supportive, team-oriented environment.

Adhere to company policies, procedures, and standards of ethics and integrity, implementing action plans and using the Open Door Policy. Complete work assignments by prioritizing tasks, communicating progress, and seeking continuous improvement.

Respect the Individual: Embrace diversity, create an inclusive workplace, build trusting relationships, and motivate others. Support team development and recognize contributions.

Act with Integrity: Uphold high standards of ethics, model company values, hold oneself and others accountable, and support Walmart’s goal of positive impact for all stakeholders.

Serve our Customers and Members: Prioritize customer needs, make informed decisions, and consider the impact on the team’s ability to deliver on purpose.

Strive for Excellence: Foster curiosity, continuous improvement, and resilience. Support the adoption of new technologies and skills, and assist others through change.

Benefits

At Sam's Club, we offer competitive pay, performance bonuses, and benefits including health coverage, 401(k), stock purchase, paid time off, education programs, and more. For details, visit https://one.walmart.com/notices.

Minimum Qualifications...

• Valid state-issued driver’s license.
• Must be 18 years or older.
• Successfully complete all required training and assessments.

Preferred Qualifications...

Experience in auto service industry or retail is preferred.

Primary Location: 3400 W Main St, Norman, OK 73072-4808, United States