(USA) Tire & Battery Technician - Automotive

Energy Vault; Midlothian (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the retail auto service industry is looking for a Tire & Battery Center Technician in Midlothian, VA. In this role, you will provide exceptional customer service while ensuring safe and efficient service in both sales and technical aspects of the business. You will work with a diverse team to meet customer needs and exceed expectations.

Benefits

Competitive pay

Performance bonuses

Health benefits

Paid time off

Educational programs

Qualifications

• Valid state-issued driver's license.
• Must complete required training.
• Must be 18 years or older.

Responsibilities

• Collaborate with team members for service requests.
• Educate on safety protocols and equipment operation.
• Manage inventory and process transactions.

Skills

Customer Service

Team Collaboration

Safety Protocols

Problem Solving

Job description

Position Summary...

As a Tire & Battery Center Technician, you will work to provide safe and efficient service in both the sales and service areas of the department, delivering more of what members love, for less. You will collaborate with other associates to ensure the club meets members' expectations.

What you'll do...

1. Be a Team Member: Collaborate with team members to fulfill sales and service requests, educate others on tools, tasks, resources, and mentor new technicians. Communicate effectively to provide safe and efficient customer service.
2. Be an Expert: Demonstrate knowledge of safety protocols, tire and battery industry standards, service standards, equipment operation, TPMS, product specifications, and seasonality. Use POS systems and selling techniques effectively.
3. Be a Techie: Use digital tools and handheld technology to plan, drive sales, improve service, and make immediate business decisions related to safety, new products, and training.
4. Be an Owner: Manage equipment, supplies, and inventory; operate cash registers; process transactions; maintain safety and compliance standards; report issues; assist members with purchasing and resolve concerns.
5. Be a Talent Ambassador: Promote the brand by providing high-quality service, developing others, and fostering a respectful, supportive, team-oriented environment. Understand and help overcome roadblocks, and train team members.
6. Comply with policies: Follow company policies and standards of ethics and integrity, implementing action plans and using the Open Door Policy.
7. Respect the Individual: Embrace diversity, create an inclusive workplace, build trusting relationships, and motivate others.
8. Act with Integrity: Uphold high standards of ethics, model company values, and support a positive culture.
9. Serve our Customers and Members: Prioritize customer needs, make informed decisions, and balance short- and long-term goals.
10. Strive for Excellence: Pursue continuous learning, support technological adoption, and support change initiatives.

At Sam's Club, we offer competitive pay, performance bonuses, and benefits including health, financial, paid time off, and educational programs like Live Better U. The hourly wage ranges from $18.00 to $25.00, with additional premiums possible.

Minimum Qualifications...

Valid state-issued driver's license, ability to complete required training, and must be 18 years or older.

Preferred Qualifications...

Experience in auto service industry or retail is preferred.

Primary Location: 901 Walmart Way, Midlothian, VA 23113-2600, United States of America