(USA) Tire and Battery Center Team Leader

Walmart; Wichita (KS); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Tire and Battery Center Services Lead to enhance member service and supervise a dedicated team. In this dynamic role, you will leverage your expertise in automotive services and team leadership to ensure operational excellence and a customer-first approach. You will utilize digital tools to drive sales and improve service while fostering a culture of diversity and belonging. With competitive pay and benefits, this position offers an exciting opportunity for growth and development within a supportive environment.

Benefits

Health Coverage

401(k)

Paid Time Off

Education Benefits

Qualifications

• 6 months supervisory experience or automotive industry experience required.
• Willing to complete all required training and assessments.

Responsibilities

• Supervise Tire and Battery Center team to meet business goals.
• Train and develop team members while ensuring operational excellence.

Skills

Supervisory Skills

Automotive Knowledge

Customer Service

Team Leadership

Digital Tools Usage

Education

High School Diploma or equivalent

Tools

Handheld Technology

Job description

Position Summary...

As a Tire and Battery Center Services Lead, you will drive member service in your area and supervise your team of hourly associates to deliver safe and efficient services. You will model expertise in Tire and Battery Center and work collaboratively with other team leaders to ensure the total club meets the member’s expectations.

What you'll do...

1. Be a Team Leader: Supervises the team within the Tire and Battery Center to deliver on the business plan and contribute to the overall success of the club. Communicates the goals of the department, sets guidelines and expectations for tire and battery service, executes company programs, adheres to policies, and advocates for the member, the associate, and the company.
2. Be an Expert: Maintains in-depth knowledge of business operations, safety and compliance protocols, tire and battery service standards, equipment operations, TPMS, tire recalls, product specifications, and seasonality. Shares knowledge and trains the team, ensuring they are equipped with the necessary knowledge of new products and technologies. Uses learning resources and attends training to drive continuous improvement.
3. Be a Techie: Uses digital tools to plan and drive sales, improve service, and elevate associate engagement. Utilizes handheld technology for business decisions related to services, safety alerts, and product information. Encourages adoption of new tools.
4. Be an Owner: Drives business results, maintains operational excellence, ensures a clean and safe work area, manages inventory and supplies, operates cash registers, and supports member service through hands-on work when needed.
5. Be a Talent Ambassador: Trains and develops the team, identifies potential and encourages career growth, and recruits new talent. Implements processes to meet business needs, collaborates with others, and promotes compliance with policies and standards.
6. Respect the Individual: Embraces diversity, creates a supportive workplace, builds trusting relationships, and fosters a culture of belonging. Mentors and recognizes team members’ contributions.
7. Act with Integrity: Upholds high standards of ethics and compliance, models company values, and holds self and others accountable. Supports Walmart's goal of positive impact for all stakeholders.
8. Serve our Customers and Members: Delivers results with a customer-first approach, making decisions based on reliable information and balancing priorities.
9. Strive for Excellence: Demonstrates curiosity, resilience, and supports others through change. Drives continuous improvement and supports the adoption of new technologies and skills.

At Sam's Club, we offer competitive pay, performance bonuses, and benefits including health coverage, 401(k), paid time off, and education benefits through Live Better U. The hourly wage range for this position is $20.00 to $28.00, with potential premiums based on specific circumstances.

Minimum Qualifications...

6 months supervisory experience or 6 months experience in the automotive industry. Must be 18 years or older. Willing to complete all required training and assessments within the prescribed time frame.

Preferred Qualifications...

Supervisory experience, Tire Industry Certification - Certificate.

Primary Location...

3084 N. Maize Road, Wichita, KS 67205-0000, United States of America.