(USA) Tire and Battery Center Team Leader

Energy Vault; Concord (NH); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in the automotive service industry is seeking a Tire and Battery Center Services Lead in Concord, NH. This role involves supervising a team to ensure quality service, compliance, and operational efficiency. Candidates should possess supervisory experience and a passion for customer service, along with expertise in tire and battery standards. Attractive hourly wages and a supportive work environment are offered.

Benefits

Competitive Pay

Performance Bonuses

Health Benefits

Paid Time Off

Education Benefits

Qualifications

• 6 months supervisory experience or automotive industry experience required.
• Must be 18 years or older.

Responsibilities

• Supervise team in Tire and Battery Center to drive service and success.
• Maintain in-depth operational knowledge and support team training.
• Drive business results and ensure operational excellence.

Skills

Supervisory Skills

Customer Service

Team Development

Business Acumen

Job description

Position Summary

As a Tire and Battery Center Services Lead, you will drive member service in your area and supervise your team of hourly associates to deliver safe and efficient services. You will model expertise in Tire and Battery Center and work collaboratively with other team leaders to ensure the total club meets the member’s expectations.

What you'll do

• Be a Team Leader: Supervise the team within the Tire and Battery Center to deliver on the business plan and contribute to the overall success of the club. Communicate goals, set guidelines, and ensure adherence to policies while advocating for members, associates, and the company.
• Be an Expert: Maintain in-depth knowledge of business operations, safety, compliance, tire and battery standards, equipment, and product specifications. Share knowledge, train the team, and stay updated on new products and technologies.
• Be a Techie: Leverage digital tools and handheld technology to plan, drive sales, improve service, and make immediate business decisions. Promote the adoption of new tools among team members.
• Be an Owner: Drive business results, ensure operational excellence, maintain a safe work environment, manage inventory, and support member service operations.
• Be a Talent Ambassador: Train and develop team members, identify potential, and promote career growth. Source new talent internally and externally.
• Develop and Implement Processes: Collaborate with managers and partners to meet business needs, analyze information, monitor progress, and identify improvements.
• Promote Compliance: Support adherence to company policies, standards of ethics, and integrity. Address ethical issues and model responsible behavior.
• Lead and Participate in Teams: Use resources effectively, coordinate work, provide feedback, and support change management.

Respect the Individual

Embrace differences, foster a inclusive workplace, build trust, and support team development.

Act with Integrity

Maintain high standards of ethics, model company values, and support a culture of accountability and transparency.

Serve our Customers and Members

Prioritize customer needs, make informed decisions, and deliver results.

Strive for Excellence

Be curious, take risks, support continuous improvement, and adapt to change.

Benefits

Competitive pay, performance bonuses, health, financial, paid time off, education benefits, and more. The hourly wage range is $20.00 to $28.00, with additional premiums possible.

Minimum Qualifications

• 6 months supervisory experience or automotive industry experience
• Must be 18 years or older

Preferred Qualifications

• Supervisory experience, Tire Industry Certification

Primary Location

304 Sheep Davis Rd, Concord, NH 03301-5736, United States of America