(USA) Store Lead (Non-Complex) - Wm, Management

Walmart; Springdale (AR); On-site; USD 50,000 - 75,000; Full time

Job summary

Walmart is seeking a General Manager to lead customer service initiatives and enhance financial performance in Springdale, Arkansas. This role involves managing budgets, developing talent, and fostering community relationships. Ideal candidates should have significant management experience and qualifications in business leadership.

Qualifications

• 1 year’s general management experience with financial accountability.
• 2 years’ college or 1 year retail experience with supervisory duties.
• Experience supervising 20+ direct reports.

Responsibilities

• Direct and guide management and hourly associates in customer service.
• Oversee financial performance and manage budgets.
• Promote community involvement and ensure a positive work environment.

Skills

Customer Service

Financial Accountability

Leadership

Mentoring

Community Engagement

Education

Bachelor of Science in Business Management

Job description

Position Summary...

This role involves directing and guiding management and hourly associates in customer service, modeling excellent service techniques, resolving customer issues within company standards, and building strong relationships with staff and the community. The position also includes overseeing financial performance, managing budgets, and participating in community outreach. Responsibilities extend to supervising facility operations, ensuring quality standards, and fostering a positive work environment. The role emphasizes leadership in service, financial accountability, community engagement, and compliance with company policies and ethical standards.

What you'll do...

Lead management and associates in delivering exceptional customer service, resolving issues, and building community relationships. Drive financial performance by managing budgets, controlling expenses, and implementing improvement plans. Oversee facility operations, ensure quality standards, and promote a safe, inclusive workplace. Develop talent through hiring, training, mentoring, and performance evaluations. Execute business plans, adapt to performance metrics, and support continuous learning. Uphold company policies, foster a culture of respect and integrity, and promote community involvement. Deliver results focused on customer satisfaction and operational excellence.

Minimum Qualifications...

1 year’s general management experience including financial accountability.
2 years’ college, or 1 year retail experience with supervisory duties, or 2 years’ general work experience with supervisory responsibilities.
Additional requirements for firearm and ammunition sales positions as specified.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership via Live Better U and Bellevue University.
Experience supervising 20+ direct reports, managing performance, mentoring, hiring, and firing.