(USA) Store Lead (Non-Complex) - Wm, Management

Walmart; Lancaster (SC); On-site; USD 50,000 - 70,000; Full time

Job summary

Walmart is seeking a management professional to oversee customer service and financial performance in Lancaster, SC. The role involves supervising staff, managing operations, and fostering a culture of inclusivity and continuous improvement. Candidates should have management experience and a relevant degree, with a focus on delivering excellent service.

Qualifications

• At least 1 year of general management experience with financial accountability.
• 2 years of college or equivalent work experience with supervisory responsibilities.

Responsibilities

• Direct and guide management and hourly associates in customer service.
• Manage sales, wages, and expenses to drive financial performance.
• Oversee facility operations and ensure compliance with standards.

Skills

Customer Service

Financial Accountability

Team Development

Operational Excellence

Education

Bachelor of Science in Business Management and Leadership

Job description

Position Summary...

This role involves directing and guiding management and hourly associates in customer service, modeling excellent service techniques, resolving customer issues within company standards, and building relationships with staff for feedback and support.

Key responsibilities include driving financial performance by managing sales, wages, and expenses; assisting in controlling costs; creating and analyzing budgets; and participating in community outreach to promote the company's presence and values.

The position also requires overseeing facility operations, ensuring service quality, merchandise presentation, safety, and compliance with standards. It involves supervising and developing staff, executing business plans, and fostering a culture of continuous improvement and inclusivity.

Additional duties include promoting company policies, ensuring ethical standards, and supporting community engagement. The role emphasizes building a high-performing, inclusive team, acting with integrity, delivering excellent customer service, and striving for operational excellence.

Minimum Qualifications...

Candidates must have at least 1 year of general management experience including financial accountability, or 2 years of college, or equivalent work experience with supervisory responsibilities. Specific requirements may vary based on the store's product focus and state regulations.

Preferred Qualifications...

Preferred candidates will have a Bachelor of Science in Business Management and Leadership, experience supervising 20+ direct reports with performance management, mentoring, hiring, and firing responsibilities.

Primary Location...

805 Hwy 9 Bypass Wes, Lancaster, SC 29720-4773, United States of America