Position Summary
Provides pharmaceutical care to Customers including processing and accurately dispensing prescription orders, counseling Customers regarding health care and prescription medication needs, maintaining confidential information, maintaining controlled medication and required documentation.
Key Responsibilities
- Demonstrates up-to-date expertise and applies this to the development, execution and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices, supporting and aligning efforts to meet customer and business needs, and building commitment for perspectives and rationales.
- Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders, identifying business needs, determining and carrying out necessary processes and practices, monitoring progress and results, recognizing and capitalizing on improvement opportunities and adapting to competing demands, organizational changes, and new responsibilities.
- Models, enforces and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints and issues are successfully resolved within Company guidelines and standards.
- Models compliance with company policies and procedures and supports company standards of ethics and integrity by incorporating these into the development and implementation of business plans, using the Open Door Policy, and demonstrating and assisting others with how to apply these in executing business processes and practices.
- Ensures compliance with Company and legal policies, procedures and regulations for assigned areas by analyzing and interpreting reports, implementing and monitoring loss prevention and safety controls, overseeing safety operational and quality assurance reviews, developing and implementing action plans, and providing direction and guidance on executing Company programs and strategic initiatives.
- Maintains confidential information, documentation and assigned records as required by Company policies and local State and Federal guidelines.
- Provides comprehensive patient care to customers by processing and accurately dispensing prescription orders, administering immunizations and other programs developed by Walmart in compliance with Board of Pharmacy statutes and regulations.
- Creates a culture of patient care safety and accuracy, communicates clear expectations regarding quality of care and patient safety, ensures others are held accountable for following standard operating procedures (SOP) and achieving expected quality and patient safety goals, and ensures counseling providing information related to the health service occurs on new therapy, new items and as requested by patients or required by practice or state regulations, including appropriate documentation.
- Analyzes and identifies areas of improvement needed and implements intervention steps to improve team knowledge and focus on patient safety and risk reduction, promotes reporting and transparency of errors, and writes timely and effective plans of action focused on identification and correction of root causes.
- Creates and fosters an environment centered on health care compliance execution, actively communicates, trains and guides processes for completion and follow-up on compliance initiatives to associates within Health, Wellness and other associates as applicable to the respective health care business.
- Implements compliance initiatives and priorities, monitors compliance execution by others, ensures appropriate operational execution of billing procedures, HIPAA compliance adherence and Standard Operating Procedures (SOP), and utilizes auditing processes to identify compliance issues and implement processes for improvement.
- Embraces differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, creates opportunities for all associates to thrive and perform, and helps attract the best talent.
- Works as a team, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence.
- Strengthens the team by helping develop and mentor others and recognizing others' contributions and accomplishments.
- Maintains and promotes the highest standards of integrity, ethics and compliance, models Walmart values, supports our culture, holds oneself and others accountable, and supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us.
- Acts in a selfless manner and is consistently humble, self‑aware, honest, fair and transparent.
- Delivers results while putting the customer first.
- Makes decisions based on reliable information, balances short and long‑term priorities and considers how own work impacts the team's ability to deliver on our purpose for all stakeholders.
- Displays curiosity and a desire to learn, takes calculated risks and demonstrates courage and resilience.
- Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.
Minimum Qualifications
- Bachelor's Degree in Pharmacy or PharmD degree, or equivalent FPGE (NABP).
- Pharmacy license (by job entry date).
- Completion of an ACPE Accredited Immunization training program (e.g., APhA, Pharmacy School Curriculum, State Pharmacy Association sponsored).
Preferred Qualifications
None listed.
Location
Primary Location: 1750 US HIGHWAY 1, VERO BEACH, FL 32960-5545, United States of America
Benefits
At Walmart, we offer competitive pay, performance‑based bonus awards and other benefits for a happier mind, body, and wallet including health benefits (medical, vision, dental), financial benefits (401(k), stock purchase, company‑paid life insurance), paid time off (PTO, parental leave, family care leave, bereavement, jury duty, voting), disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Hourly Wage
The hourly wage range for this position is $47.12 - $82.69. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance bonuses.
Drug‑Free Workplace
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.