(USA) Senior Manager, Operations (Sales Effectiveness, WMC International)

Walmart; Hoboken (NJ); On-site; USD 108,000 - 216,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock

Paid time off

Job summary

Walmart is seeking a Senior Manager, Sales Effectiveness to lead the strategy that equips Walmart Connect International sellers and sales leaders with capabilities, tools, processes, and information to succeed. This role owns onboarding, ongoing training, certification, sales processes, communications, and the seller tools roadmap including CRM and AI adoption.

You will establish scalable standards across markets while ensuring enablement remains practical and locally relevant, using data to

Qualifications

• Bachelor's degree in business administration, engineering, operations, or a related field.
• 3 years' experience in operations, project management, or related area, or 5 years in related area without degree.
• 1 year's supervisory experience.

Responsibilities

• Build the enablement strategy across seller onboarding, ongoing training, and certification.
• Establish curriculum, content-quality standards, readiness criteria, ownership, and refresh cadences.
• Own the seller tools and systems roadmap, including CRM and AI adoption.
• Partner with Product, Sales Operations, and Technology to define requirements and manage rollout.
• Standardize core sales processes and eliminate workflow friction, duplication, and unnecessary manual steps.
• Establish a consistent sales communications strategy and source of truth.
• Define productivity, adoption, and enablement metrics and use performance data to prioritize future investment.

Skills

Sales enablement

Sales operations

Learning & development

CRM

AI adoption

Cross-functional leadership

Spanish language

Education

Bachelor's degree

Tools

CRM software

AI platforms

Job description

Position Summary...

What you'll do...

Role summary:

The Sr. Manager, Sales Effectiveness will lead the strategy that equips Walmart Connect International sellers and sales leaders with the capabilities, tools, processes, and information they need to succeed. This role owns onboarding, ongoing training, certification, sales processes, communications, and the seller tools and systems roadmap, including CRM and AI adoption. You’ll establish scalable standards across markets while ensuring enablement remains practical and locally relevant, using data to improve seller productivity, strengthen adoption, remove friction from the selling motion, and prioritize future enablement investments.

About the team:

Our team helps Walmart Connect International markets grow by building scalable commercial programs, sales capabilities, tools, and ways of working. We partner across markets and functions to solve common challenges, strengthen execution, and create greater consistency in how we operate. What makes the team unique is our ability to connect local market needs with broader Walmart Connect capabilities and proven practices, creating solutions that can scale across countries while maintaining the flexibility needed to support different businesses, customers, and stages of market maturity.

What you'll do:

• Build the enablement strategy across seller onboarding, ongoing training, and certification.
• Establish curriculum, content-quality standards, readiness criteria, ownership, and refresh cadences.
• Own the seller tools and systems roadmap, including CRM and AI adoption.
• Partner with Product, Sales Operations, and Technology to define requirements and manage rollout.
• Standardize core sales processes and eliminate workflow friction, duplication, and unnecessary manual steps.
• Establish a consistent sales communications strategy and source of truth.
• Define productivity, adoption, and enablement metrics and use performance data to prioritize future investment.

What you'll bring:

• 6-10+ years of experience in sales enablement, sales operations, learning and development, or related leadership roles.
• Experience building training curricula, certification programs, or seller tooling roadmaps at scale.
• Strong understanding of digital advertising, retail media, eCommerce, and technology-driven businesses.
• Expertise in sales process design, CRM, sales technology, and change management.
• A data-driven approach to measuring productivity, adoption, and enablement impact.
• Strong cross-functional leadership and clear communication skills.
• Ability to create consistent standards across markets while keeping tools, processes, and content practical and locally relevant.
• Spanish-language proficiency is a plus, given the role’s work across international markets.

• At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• The amount you receive depends on your job classification and length of employment.
• It will meet or exceed the requirements of paid sick leave laws, where applicable.
• For information about PTO, see https://one.walmart.com/notices .
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
• Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
• Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart (https://one.walmart.com/) .

Hoboken, New Jersey US-10649: The annual salary range for this position is $108,000.00 - $216,000.00

Bentonville, Arkansas US-30008: The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Business Administration, Engineering, Operations, or related field and 3 years' experience in operations, project management, or related area OR 5 years' experience in operations, project management, or related area. 1 year's supervisory experience.

Preferred Qualifications...

Leadership of cross-functional task forces or projects

Masters, Masters: Operations Management

Project Management - Project Management Professional - Certification

Primary Location...

121 River St, Hoboken, NJ 07030-5989, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.