(USA) Senior Manager, Member Engagement

Walmart Inc.; Bentonville (AR); On-site; USD 90,000 - 180,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Paid time off

Company discounts

Job summary

Walmart Inc. in Bentonville, AR, seeks a Senior Manager, Member Engagement to lead strategic initiatives across partnerships that grow Sam’s Club memberships and enhance program operations.

You will partner with cross‑functional teams, manage complex programs, mentor associates, and drive data‑driven decisions to maximize member value and program performance. This role offers exposure to senior stakeholders and opportunities to shape partnerships at scale.

Qualifications

• Bachelor's Degree in Business Administration or related field or 2 years' retail experience.
• Experience managing strategic partnerships with senior stakeholders.
• Strong cross-functional leadership and communication skills.

Responsibilities

• Own strategic relationships across priority partners and build senior level engagement.
• Develop and execute partner growth strategies focused on membership and expansion.
• Manage partner performance, risk, and forward-looking plans with opportunities for deepening relationships.
• Lead business development from concept through negotiation, contracting, launch, and optimization.
• Coach and guide junior team members in partner management and analytics.

Skills

Strategic partnerships management

Cross-functional leadership

Negotiation

Mentoring/coaching

Stakeholder management

Education

Bachelor's degree in Business Administration or related field

2+ years retail experience

Tools

PM Certification (PMP)

Job description

2101 Se Simple Savings Dr
Bentonville, AR 72712-4304

R-2655952

$90,000 - $180,000/yr

Regular/ Permanent

Position Summary

TheSeniorManager,MemberEngagement,leadsthedesignandexecutionofstrategicinitiativestoenhancememberpromotionsandprogramoperations.Thisrolepartnerswithcross-functionalteamstoalignbusinessplanswithorganizationalgoals,drivingcontinuousimprovementthroughdataanalysisandstakeholdercollaboration.Responsibleformanagingcomplexprojects,overseeing3rdpartypartnerrelationships,andmentoringassociates,thepositionensureseffectivecommunicationandresourceallocation.TheSeniorManagerfostersacultureofaccountabilityandintegritywhileadvancingbusinessobjectivesthatdelivervalueandasuperiormemberexperience.

About the team

The Membership Partnerships team drives scalable growth by establishing strategic partnerships that connect Sam’s Club with new audiences and acquisition channels. Operating at the intersection of business development, sales, commercial strategy, and customer acquisition, the team identifies partners, negotiates agreements, and launches programs to deliver meaningful membership growth. With an entrepreneurial mindset, the team moves swiftly, embraces ambiguity, and proactively creates opportunities. Their efforts establish partnerships as a significant acquisition channel, contributing hundreds of thousands of new members and long-term value for Sam’s Club.

What you’ll do

• Own strategic relationships across priority partners, building senior level engagement and strengthening long-term value.
• Develop and execute partner growth strategies focused on membership acquisition, economics, Plusmix, and broader expansion opportunities.
• Manage partner performance, business reviews, risks, and forward-looking plans while identifying opportunities to deepen existing relationships.
• Lead selective business development and own opportunities from concept through negotiation, contracting, launch, and optimization.
• Serve as senior thought partner on portfolio strategy and provide day-to-day coaching and guidance to junior team members across partner management, analysis, communication, and business development.

What you’ll bring

• Proven experience managing and growing strategic partnerships, with the ability to build trusted relationships across senior internal and external stakeholders.
• Strong commercial and strategic acumen, including evaluating partner economics, identifying growth opportunities, and developing plans that drive measurable business outcomes.
• Demonstrated business development capability, including identifying, negotiating, and launching high-value partnership opportunities.
• Excellent cross-functional leadership and communication skills, with the ability to influence stakeholders and navigate Legal, Finance, Product, Marketing, and Operations.
• Experience mentoring and developing junior team members while creating clear accountability, ownership, and growth opportunities.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

Benefits

• -Health benefits include medical, vision and dental coverage
• -Financial benefits include 401(k), stock purchase and company-paid life insurance
• -Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• - Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

For information about PTO, see https://one.walmart.com/notices .

Live Better U is a company paid education benefit program for full-time and part‑time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart .

The annual salary range for this position is $90,000.00 - $180,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).

Minimum Qualifications

Bachelor's Degree in Business Administration or related field OR 2 years' experience in retail or related field.

Preferred Qualifications

Product Management, Project Management, Supervising Associates Project Management - Project Management Professional - Certification

Primary Location

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America

Walmart is committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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