(USA) Senior Director, Operations-Compliance and Governance

Walmart; Bentonville (AR); On-site; USD 130,000 - 260,000; Full time

Job summary

A leading company is seeking a Senior Director for Compliance and Governance to oversee governance functions within the Last Mile Delivery team. This role involves managing policies, compliance operations, and team leadership in a high-growth environment. The ideal candidate will have extensive leadership experience, strong communication skills, and a strategic mindset. Competitive salary and benefits are offered.

Benefits

Health Coverage

401(k)

Stock Purchase

Paid Time Off

Education Programs

Qualifications

• Minimum 10 years of leadership experience, including senior roles.
• 6+ years of experience in operations or project management.

Responsibilities

• Manage governance structure and support T&S operations.
• Ensure compliance with minimal disruption.
• Attract, develop, and retain a high-performing team.

Skills

Leadership

Strategic Thinking

Effective Collaboration

Communication

Education

Bachelor’s degree in Business Administration

Master’s degree preferred

Job description

Position Summary

The Senior Director, Compliance and Governance will oversee multiple governance functions within the Last Mile Delivery (LMD) Trust and Safety (T&S) team. Responsibilities include policy and process management, platform oversight, compliance operations, and earnings governance.

What you'll do

1. Governance Structure: Manage workstreams that regulate and support T&S operations, providing guidance on best practices, rules, and standards. Develop decision-making frameworks, change management processes, and SOP documentation to enable efficient team operations in a high-growth environment.
2. Data and Tech Governance: Ensure T&S systems are properly integrated, access-controlled, and serve as the source of truth for compliance reporting, fraud investigations, and related functions. Collaborate with Tech on product development and platform roadmaps.
3. Compliance Operations: Work with leaders to address industry trends and risks, develop mitigation strategies, and ensure compliance with minimal disruption. Facilitate discussions on complex risk issues to find practical solutions.
4. Team Management: Attract, develop, and retain a high-performing team. Promote a culture of candor, data-driven decision-making, creativity, and collaboration.

What you'll bring

• Leadership skills, especially in managing ambiguity and complex situations
• Strategic thinking and risk anticipation
• Effective collaboration with cross-functional teams
• Strong communication skills for diverse stakeholders

Qualifications

• Bachelor’s degree in Business Administration, Engineering, Operations, or related field; Master’s preferred
• Minimum 10 years of leadership experience, including senior roles
• Excellent relationship management and communication skills

Additional Information

Walmart offers competitive pay, performance bonuses, and extensive benefits including health coverage, 401(k), stock purchase, paid time off, and education programs. The annual salary range is $130,000 - $260,000, with potential additional bonuses and stock options.

Minimum Qualifications

Degree in Business Administration, Engineering, Operations, or related field, with 6+ years of experience in operations or project management, and 4+ years of supervisory experience.

Preferred Qualifications

Leadership of cross-functional teams, master's degrees in relevant fields, project management certification, and experience leading in a complex organizational environment.

Primary Location

702 Sw 8th St, Bentonville, AR 72716, United States