(USA) Senior, Design Researcher

Walmart; Hoboken (NJ); On-site; USD 108,000 - 216,000; Full time

Benefits offered by this job

Discount Card

10% Walmart discount on regular-priced

Live Better U 100% covered

Medical, dental, vision benefits

401(k) and stock purchase programs

Paid time off and family leave

Job summary

Walmart seeks a Senior Design Researcher in Hoboken to lead comprehensive user research, guiding design strategies for advertising and data products. You will synthesize qualitative and quantitative data, partner with Product, Design, and Business leaders, and translate findings into actionable recommendations for product improvements and customer satisfaction.

The Monetization Design Research team collaborates across functions, shaping product strategy for Data Ventures and Walmart Connect,

Qualifications

• Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area.
• 5 years' experience in market research, business analysis, UX design research, or related area.
• As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate.

Responsibilities

• Conduct comprehensive user research including interviews, surveys, and contextual inquiries to inform design strategies and identify experience gaps.
• Analyze and interpret qualitative and quantitative data to generate actionable insights that enhance user interaction and business outcomes.
• Collaborate with stakeholders to align research findings with business goals, ensuring effective communication and consensus building.
• Develop and guide research methodologies, verifying data accuracy and addressing inconsistencies to support design decisions.
• Translate research insights into clear recommendations that drive product improvements and customer satisfaction.
• Facilitate usability testing and iterate designs based on feedback to optimize user experience.

Skills

B2B research

Advertising/retail data platforms

Recruiting business users

Mentoring researchers

Research frameworks

Cross-functional collaboration

Education

Bachelor's degree in UI/UX design, graphic design, visual communication, product design, CS, IT, or related area

Job description

Position Summary...

What you'll do...

As a Senior Design Researcher at Walmart, you will lead comprehensive user research initiatives to inform and enhance design strategies. Leveraging qualitative and quantitative methods, you will analyze user behaviors and stakeholder needs to deliver actionable insights that drive product innovation and customer satisfaction. This role requires collaboration across teams to synthesize data, anticipate risks, and propose solutions that align with business goals. Your expertise in design thinking and storytelling will support the development of user-centered experiences that advance Walmart’s commitment to excellence and continuous improvement.
About the team:
The Monetization Design Research team at Walmart leads strategic customer research to inform the future of advertising and data products. Collaborating with Product, Design, and Business leaders, the team uncovers customer needs, evaluates concepts, and shapes product strategy across Data Ventures and Walmart Connect. The team builds a shared understanding of customers to support informed decisions, identify opportunities, and create connected experiences. Members excel in solving complex problems, influencing strategy through evidence, and partnering cross-functionally to deliver impactful outcomes using skills in user research, stakeholder engagement, storytelling, and design thinking.
What you'll do:

• Conduct comprehensive user research including interviews, surveys, and contextual inquiries to inform design strategies and identify experience gaps.
• Analyze and interpret qualitative and quantitative data to generate actionable insights that enhance user interaction and business outcomes.
• Collaborate with stakeholders to align research findings with business goals, ensuring effective communication and consensus building.
• Develop and guide research methodologies, verifying data accuracy and addressing inconsistencies to support design decisions.
• Translate research insights into clear recommendations that drive product improvements and customer satisfaction.
• Facilitate usability testing and iterate designs based on feedback to optimize user experience.

What you'll bring:

• Experience leading research for B2B, enterprise, or commercial products, with an understanding of the complexity of researching business users and workflows.
• Experience with Advertising Technology, Retail Media, Measurement, Analytics, or other data-driven platforms.
• Demonstrated ability to navigate the unique challenges of B2B research—including recruiting hard-to-reach participants, working with commercial customers, and balancing customer, business, and technical needs.
• Proven ability to establish research best practices, create scalable frameworks, and elevate research quality across a team.
• Experience influencing product strategy across multiple teams while mentoring researchers and growing research capability.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart .

The annual salary range for this position is $108,000.00 - $216,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years’ experience in market research, business analysis, UX design research, or related area.
Option 2: 5 years' experience in market research, business analysis, UX design research, or related area.
As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Driving product development in a design research area, Market Research, Business Analysis, UX Design Research, or related area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), Research or design certification (for example, IDEOU - Foundations in Design Thinking Certificate), We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Masters: Economics, Masters: Human Computer Interaction, Masters: Psychometrics, Masters: Statistics

Primary Location...

221 River St, Hoboken, NJ 07030, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Benefits you’ll enjoy

Discount Card

Get 10% off

Walmart associates are eligible for a 10% discount card on most regular-priced items and fresh produce in-store and on select items at Walmart.com. Eligible after 90 days of employment.

Live Better U

100% covered

Earn a degree or in-demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.

Ready to grow your career? Walmart Academy offers job-specific retail training and leadership courses to help Associates reach their career goals.

Medical, dental, vision, and wellness programs for you and your family

Access mental health resources and assistance programs for life’s challenges

Training, leadership programs, and clear paths to advance.

Imagine a workplace surrounded by innovation.At Walmart’s new Home Office in Bentonville, Arkansas, we’re redefining what it means to work at a global leader.

Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexible, tech-enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.

With amenities like on-site childcare at our Little Squiggles Children’s Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we’re creating a space where work-life balance isn’t just a goal—it’s a reality.
Beyond the campus, Bentonville offers a dynamic lifestyle with world‑class dining, art at the Crystal Bridges Museum, and countless outdoor activities.

Whether you’re exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you’ll experience the perfect blend of small-town charm and big‑city amenities.

Join us at Walmart and grow your career alongside a community that feels like home.

This isn’t just a workplace—it’s a destination for leaders eager to make a difference.

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