Senior UX Designer

Walmart; Bentonville (AR); On-site; USD 90,000 - 180,000; Full time

Benefits offered by this job

Health, vision & dental benefits

401(k) & stock purchase plans

Life insurance

Paid time off (PTO)

Job summary

Walmart is seeking a Senior UX Designer to lead user experience strategies through research, interaction design, and prototyping across digital platforms. You will align business goals with user needs, influence technical outcomes, and contribute to scalable, user-centered design systems that improve customer engagement and satisfaction.

Strong communication is essential to manage complex projects. The Omni Services Design team focuses on seamless experiences across physical and digital

Qualifications

• Bachelor’s degree in UI/UX design, graphic design, visual communication, product design, CS, IT or related area with 3 years’ UI/UX experience.
• Option 2: 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.

Responsibilities

• Conduct user research via interviews, surveys, and contextual inquiries to identify gaps.
• Develop and refine interaction designs and user journeys from data-driven insights.

Skills

Agentic Tools

Service Design

User Research

Rapid Prototyping

Education

Bachelor’s degree in UI/UX / related fields

5 years in UI/UX / related area

Job description

1601 Se 10th St
Bentonville, AR 72716-0000

R-2617251

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$90,000 - $180,000/yr

Regular/ Permanent

Position Summary

Join Walmart as a Senior UX Designer to lead the development and enhancement of user experience strategies through comprehensive research, interaction design, and prototyping. This role requires collaboration with stakeholders to align business goals with user needs, leveraging data analysis and usability testing to drive informed design decisions. The successful candidate will independently identify solutions, influence technical outcomes, and contribute to scalable, user-centered design systems that improve customer engagement and satisfaction across digital platforms. This position demands strong communication skills and the ability to manage complex projects within a dynamic environment.

About the team: The Omni Services Design team enhances customer and associate interactions with Walmart’s services by applying service design principles. They create seamless experiences across physical and digital channels, covering discovery, scheduling, check-in, service delivery, payment, and follow-up. Focus areas include pharmacy, optical, auto care, and home services. Their work spans Walmart.com, the Walmart app, in-store touchpoints, operational processes, and associate tools. By integrating customer insights, retail operations, digital product design, and service innovation, the team delivers user-centered solutions that shape the future of Walmart’s service experiences.

What you’ll do:

• Conduct user research including interviews, surveys, and contextual inquiries to identify gaps and inform design strategies.
• Develop and refine interaction designs and user journeys based on data analysis and emerging user consumption trends.
• Collaborate with stakeholders to align design solutions with business goals and communicate technical outcomes effectively.
• Create prototypes and detailed design specifications adhering to user-centered principles and platform guidelines.
• Lead usability testing, document findings, and iterate designs to enhance user experience and product effectiveness.
• Build and maintain productive partnerships to support design implementation and continuous improvement.

What you’ll bring:

• Agentic Design & Emerging Tools: Experience using AI and agentic tools to explore, prototype, and build new experiences—learning quickly and adapting as tools, patterns, and customer expectations evolve.
• Exceptional Craft & Service Design: Strong visual and interaction design craft with exceptional attention to detail, grounded in service design principles and an understanding of how experiences connect across digital, physical, and operational touchpoints.
• Fast-Moving Product Development: Comfort working in fast-moving product pods—prototyping quickly, testing experiences in flight, learning from real customer feedback, and continuously refining releases as they scale.

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
• For information about PTO, see https://one.walmart.com/notices .
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
• Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
• Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart .

The annual salary range for this position is $90,000.00 - $180,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include:

• Stock

Minimum Qualifications

Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.

Preferred Qualifications

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location

1601 SE 10th St, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Benefits you’ll enjoy

• Discount Card
• Get 10% off
• Walmart associates are eligible for a 10% discount card on most regular-priced items and fresh produce in-store and on select items at Walmart.com. Eligible after 90 days of employment.
• Live Better U
• 100% covered
• Earn a degree or in-demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.
• Ready to grow your career? Walmart Academy offers job-specific retail training and leadership courses to help Associates reach their career goals.
• Enjoy 401(k) matching and stock purchase plans.
• Paid time off
• Take a break as needed for vacation, sick leave, holidays, parental leave, and more
• Medical, dental, vision, and wellness programs for you and your family
• Access mental health resources and assistance programs for life’s challenges
• Training, leadership programs, and clear paths to advance.
• Imagine a workplace surrounded by innovation.At Walmart’s new Home Office in Bentonville, Arkansas, we’re redefining what it means to work at a global leader.
• Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexibly, tech-enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.
• With amenities like on-site childcare at our Little Squiggles Children’s Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we’re creating a space where work-life balance isn't just a goal—it’s a reality.
• Beyond the campus, Bentonville offers a dynamic lifestyle with world-class dining, art at the Crystal Bridges Museum, and countless outdoor activities.
• Whether you’re exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you’ll experience the perfect blend of small-town charm and big-city amenities.
• Join us at Walmart and grow your career alongside a community that feels like home.
• This isn't just a workplace—it’s a destination for leaders eager to make a difference.