(USA) Principal, Technology Operations

Walmart; Bentonville (AR); On-site; USD 90,000 - 180,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Education programs

Job summary

Walmart is seeking a Principal, Technology Operations in Bentonville, AR to lead large-scale technology programs, manage budgets, and drive measurable outcomes across business units. The role emphasizes financial oversight, risk mitigation, and stakeholder engagement to optimize resources and deliver value-driven technology initiatives.

You will collaborate across Product, Technology, Analytics, and Operations to align strategies with corporate goals and foster continuous improvement in

Qualifications

• Bachelor’s degree in a related field and 5 years’ experience in project or program management OR 7 years’ experience in project or program management.

Responsibilities

• Lead planning, budgeting, and monitoring of technology operations programs.
• Develop and implement integrated program plans across multiple projects.
• Monitor progress, forecast risks, and design mitigation strategies.
• Translate business requirements into technology strategies.
• Build consensus through data-driven insights and clear communication.
• Drive continuous improvement of program management processes.

Skills

Budgeting

Forecasting

ROI analysis

Program planning

Stakeholder management

Risk assessment

Resource optimization

Education

Bachelor’s degree

Master’s degree (preferred)

Job description

Position Summary

As the Principal, Technology Operations, you will lead the strategic planning and execution of large-scale technology programs, ensuring alignment with business objectives and operational excellence. This role requires expertise in financial management, program oversight, and stakeholder engagement to drive measurable outcomes. You will influence technology decisions, optimize resource allocation, and mitigate risks while fostering collaboration across multiple business units. Your leadership will support continuous improvement, innovation, and the delivery of value-driven solutions that enhance organizational performance and operational efficiency.

About the Team

The Cross Border Solutions team enables Walmart customers to access global products through their local marketplace while supporting sellers in expanding internationally. This team leads the Seller Experience and Adoption strategy for Cross Border programs, collaborating with Business Development and Account Management to drive seller participation and assortment growth. Working across Product, Technology, Analytics, Finance, Operations, Supply Chain, and international markets, the team identifies opportunities, removes barriers, and builds scalable solutions. Strong program management, stakeholder engagement, and data-driven decision-making are essential to delivering impactful results in a dynamic environment.

Responsibilities

• Lead the planning, budgeting, and monitoring of technology operations programs to ensure alignment with organizational goals.
• Develop and implement integrated program plans, defining scope, performance baselines, and resource allocation across multiple projects.
• Monitor program progress, forecast risks, and design mitigation strategies to ensure successful delivery within budget and schedule.
• Translate business requirements into technology strategies and initiatives that support operational and financial objectives.
• Build consensus among stakeholders through clear communication and data-driven insights to influence decision-making.
• Drive continuous improvement by establishing best practices and optimizing program management processes.

What you'll bring

• Proven expertise in program and financial management, including budgeting, forecasting, and ROI analysis.
• Strong knowledge of program planning, estimation, risk assessment, and performance measurement techniques.
• Ability to define integrated plans for large-scale organizational programs across multiple business units.
• Experience translating business requirements into technology strategies aligned with organizational objectives.
• Skilled in stakeholder management, influencing decision-making, and building consensus through effective communication.
• Demonstrated capability to monitor program progress, mitigate risks, and optimize resource allocation.
• Solid understanding of business operations, KPIs, and developing business cases to drive organizational success.

Benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

Salary and Compensation

Bentonville, Arkansas US-30008: The annual salary range for this position is $90,000.00 - $180,000.00

Sunnyvale, California US-11789: The annual salary range for this position is $117,000.00 - $234,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Stock

Minimum Qualifications

Option 1: Bachelor’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area.
Option 2: 7 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area. We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.