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At a leading retail company, an opportunity has arisen to enhance Membership services and ensure the safety of the facility. This role involves fulfilling Member orders and providing excellent customer service while adhering to company policies and safety guidelines.
Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.
Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials safely, adhering to Company steel standards, and reporting unsafe situations to Management.
Fulfills Member Fax 'n Pull and Click 'n Pull orders by reviewing orders, pulling items from shelves, scanning, wrapping, and palletizing items, ensuring order accuracy, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.
Completes work assignments and priorities by utilizing policies, data, and resources; collaborating with managers, co-workers, customers, and partners; identifying priorities; executing tasks; communicating progress; recommending improvements; and adapting to change and feedback.
Provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting the Company's products and services. Ensures compliance with policies, procedures, and standards of ethics and integrity through action plans, open communication, and ethical practices.
At Sam's Club, we offer competitive pay, performance bonuses, and benefits for a healthier mind, body, and wallet, including health, financial, paid time off, and other benefits such as education assistance through Live Better U.
The hourly wage range is $17.00 to $24.00, with actual pay meeting or exceeding the minimum wage, plus potential premiums based on specific circumstances.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
101 Conley Rd, Columbia, MO 65201-6465, United States of America