(USA) Personal Shopper - Sam's FT

Walmart; Lima (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Walmart in Lima, OH is seeking a Member Service Associate. This role involves developing Membership, fulfilling orders, and providing exceptional customer service. Successful candidates will support Membership goals and ensure a safe and efficient working environment. Competitive hourly pay and a range of benefits are included.

Benefits

Health: Medical, vision, dental

401(k) and stock purchase plans

Paid Time Off including parental and family care

Disability and education assistance

Qualifications

• Ability to work in a team environment and support Membership goals.
• Experience with customer interactions and handling orders.

Responsibilities

• Develops and supports Membership by promoting Company products.
• Maintains safety standards and fulfills Member order requests.
• Provides Member service and adheres to company policies.

Skills

Customer service

Communication

Teamwork

Job description

Position Summary...

What you'll do...

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.

Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials correctly, adhering to Company steel standard guidelines, and reporting unsafe situations to Management.

Fulfills Member Fax 'n Pull and Click 'n Pull orders by reviewing orders, pulling items from shelves, scanning, wrapping, palletizing, ensuring order accuracy, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.

Completes work assignments and priorities by utilizing policies, data, and resources; collaborating with managers, co-workers, customers, and partners; identifying priorities, deadlines, and expectations; executing tasks; communicating progress; suggesting improvements; and adapting to change and feedback.

Provides Member service by acknowledging Members, identifying their needs, assisting with purchases, locating merchandise, resolving issues, and promoting Company products and services.

Follows company policies, procedures, and standards of ethics and integrity by implementing action plans, using the Open Door Policy, and applying these principles in business practices.

Leadership Expectations

• Respect for the Individual: Embrace differences, create a supportive workplace, and foster diversity and inclusion.
• Act with Integrity: Uphold high standards of ethics, model Company values, and support sustainability goals.
• Service to the Customer/Member: Deliver results with a customer-first approach, make informed decisions, and consider the impact on stakeholders.
• Strive for Excellence: Be curious, take risks, support change, and pursue continuous improvement.

Benefits

We offer competitive pay, performance bonuses, and benefits for a balanced life:

• Health: Medical, vision, dental
• Financial: 401(k), stock purchase, life insurance
• Paid Time Off: PTO, parental, family care, bereavement, jury duty, voting
• Other Benefits: Disability, discounts, Military Leave Pay, education assistance via Live Better U, and more.

The hourly wage range is $17.00 to $24.00, with potential premiums for specific conditions. The actual rate depends on the location and circumstances.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location

1150 Greely Chapel Rd, Lima, OH 45804-4162, United States of America