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Walmart seeks a dedicated Member Services Associate in Springfield, IL, to enhance Membership engagement by providing information on benefits and supporting safety protocols. This role involves assisting Members with purchases and ensuring a safe environment while fostering customer satisfaction. Competitive hourly wages and various benefits are included.
Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.
Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials properly, adhering to Company steel standard guidelines, and reporting unsafe situations.
Fulfills Member Curbside Pick orders by reviewing orders, pulling items, scanning, wrapping, palletizing, ensuring accuracy, securing items, and following up on out-of-stock merchandise.
Completes work assignments by using policies, data, and resources; collaborating with team members; prioritizing tasks; communicating progress; identifying improvements; and adapting to change and feedback.
Provides Member service by acknowledging Members, identifying needs, assisting with purchases, locating merchandise, resolving issues, and promoting Company products and services. Complies with policies, procedures, and ethics, using the Open Door Policy and applying these in business practices.
Benefits include health coverage, 401(k), stock purchase, life insurance, paid time off, and other perks such as education programs through Live Better U. The hourly wage ranges from $17.00 to $24.00, with additional premiums based on specific circumstances.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
2300 W White Oaks Dr, Springfield, IL 62704-6423, United States of America