(USA) Personal Shopper - Sam's

Walmart; Phoenix (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks a dedicated Member Services Associate to enhance Membership experience through exceptional customer service and efficient order fulfillment. This role emphasizes safety and compliance, ensuring a secure environment while meeting Member needs. Join a forward-thinking company that values its employees with competitive pay and comprehensive benefits, including health coverage and educational programs. If you're passionate about service and eager to contribute to a thriving community, this opportunity is perfect for you.

Benefits

Medical, Vision, Dental

401(k)

Company-paid Life Insurance

Paid Time Off

Disability Benefits

Employee Discounts

Paid Education Program

Qualifications

• Strong customer service skills to assist Members effectively.
• Ability to follow safety standards and protocols.

Responsibilities

• Develop and support Membership by promoting Company products.
• Fulfill Member orders accurately and efficiently.
• Ensure safety compliance and report unsafe situations.

Skills

Customer Service

Safety Compliance

Order Fulfillment

Collaboration

Job description

Position Summary...

What you'll do...

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.

Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials properly, adhering to Company steel standards, and reporting unsafe situations to Management.

Fulfills Member Fax 'n Pull and Click 'n Pull orders by reviewing orders, pulling items from shelves, scanning, wrapping, palletizing, ensuring order accuracy, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.

Completes work assignments and priorities by utilizing policies, data, and resources; collaborating with managers, co-workers, customers, and partners; identifying priorities; communicating progress; recommending improvements; and adapting to change and feedback.

Provides Member service by acknowledging Members, identifying needs, assisting with purchases, locating merchandise, resolving issues, and promoting products and services. Ensures compliance with company policies, procedures, and ethics, including implementing action plans and following the Open Door Policy.

At Sam's Club, we offer competitive pay, performance bonuses, and benefits for a happier mind, body, and wallet:

• Health benefits: Medical, vision, dental
• Financial benefits: 401(k), stock purchase, company-paid life insurance
• Paid time off: PTO, parental leave, family care, bereavement, jury duty, voting, with amounts based on classification and tenure
• Other benefits: Disability, discounts, Military Leave Pay, adoption expenses, and more

Live Better U is a paid education program covering high school to bachelor's degrees, including English Learning and certificates, fully paid by Walmart.

Benefits and eligibility vary; see One.Walmart for details: https://bit.ly/3iOOb1J.

The hourly wage range is $17.00 to $24.00, with actual rates meeting or exceeding minimum wages. Additional premiums may apply based on schedule, facility, or work performed.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

1525 W Bell Rd, Phoenix, AZ 85023-3411, United States of America