(USA) Personal Shopper - Sam's

Walmart; Michigan; On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in retail is seeking a dedicated member service associate to support membership development and fulfill orders. The role involves ensuring safety compliance, providing excellent customer service, and collaborating with team members to meet membership goals. Competitive pay and various benefits are offered, including performance bonuses and educational programs.

Benefits

Competitive pay

Performance bonuses

Health benefits

Paid time off

Education program

Qualifications

• Strong customer service skills to assist and resolve member issues.
• Ability to comply with safety standards and procedures.
• Experience in order fulfillment processes.

Responsibilities

• Support membership development and meet membership goals.
• Ensure facility safety and compliance with procedures.
• Fulfills member orders accurately and efficiently.
• Provide excellent member service and promote products.

Skills

Customer Service

Safety Compliance

Order Fulfillment

Team Collaboration

Job description

Position Summary

Supports Membership development by providing information on benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and striving to meet membership goals.

Ensures facility safety by adhering to all safety standards, conducting safety sweeps, following proper forklift and hazardous materials procedures, and reporting unsafe conditions.

Fulfills Member Fax 'n Pull and Click 'n Pull orders by reviewing, pulling, scanning, wrapping, and palletizing items, verifying order accuracy, and managing out-of-stock issues to meet member needs.

Completes work by utilizing policies and resources, collaborating with team members and partners, prioritizing tasks, communicating progress, and adapting to change and feedback.

Provides excellent member service by acknowledging members, identifying needs, assisting with purchases, resolving issues, and promoting products and services. Complies with all policies and ethical standards.

Benefits

Competitive pay, performance bonuses, health, financial, paid time off, and other benefits including Walmart's Live Better U education program. Eligibility varies by role and tenure. For details, visit https://one.walmart.com/notices.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location

4350 Joslyn Rd, Auburn Hills, MI 48326-1329, United States of America