(USA) Personal Shopper - Sam's

Sam's Club; Knoxville (TN); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits including medical, vision and dental coverage

401(k), stock purchase and company‑paid life insurance

Paid time off benefits including PTO and parental leave

Educational benefits fully covered by the company

Job summary

A leading retail corporation in Knoxville, TN, is seeking a candidate to support Membership services, maintain safety standards, and provide excellent customer service. The role requires attention to detail, teamwork, and a commitment to ethical compliance. The compensation ranges from $17.00 to $25.00 per hour, with additional premiums possible. A robust benefits package, including health coverage and education assistance, is offered to eligible associates.

Responsibilities

• Develops and supports Membership by providing information on Membership benefits.
• Maintains safety of Facility by following all safety standards and procedures.
• Provides Member service by assisting with purchasing decisions and resolving issues.

Job description

Position Summary

Position Summary...

What you'll do

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events and making efforts to meet Membership goals. Maintains safety of Facility by following all safety standards, procedures and guidelines including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials, following Company steel standard guidelines and reporting unsafe situations to Management. Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring accuracy of orders and invoices, securing items until Members arrive and following up on out‑of‑stock merchandise to meet Member needs. Completes work assignments and priorities by using policies, data and resources, collaborating with managers, coworkers, customers and other business partners, identifying priorities, deadlines and expectations, carrying out tasks, communicating progress, determining and recommending ways to address improvement opportunities and adapting to change. Provides Member service by acknowledging the Member, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and promoting Company products and services. Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans. Respect the Individual: embraces differences, builds strong relationships, works as a team, mentors others, recognizes contributions. Act with Integrity: maintains highest standards of integrity, ethics, compliance, promotes Walmart values, and supports becoming a regenerative company. Serve our Customers and Members: delivers results, makes decisions based on reliable information, balances short and long‑term priorities, and considers impact on teams. Strive for Excellence: displays curiosity, takes risks, drives continuous improvements, uses new technologies and supports others through change.

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company‑paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities. Programs range from high‑school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

Compensation

The hourly wage range for this position is $17.00 to $25.00*.

• The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location: 8435 WALBROOK DR, KNOXVILLE, TN 37923-3115, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.