(USA) Personal Shopper - Sam's

Sam's Club; Dallas (TX); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits including medical, vision, and dental coverage

401(k) and stock purchase options

Paid time off including vacation and sick leave

Company-paid education programs

Job summary

Sam's Club in Dallas is looking for a dedicated Member Services Associate to support Membership and deliver excellent customer service. The role includes promoting membership benefits, fulfilling orders, and ensuring safety standards. Candidates should exhibit strong teamwork and communication skills. The position offers competitive pay, performance-based bonuses, and comprehensive health benefits, including a robust education benefit program. Join us in creating a supportive and inclusive workplace.

Qualifications

• Ability to provide excellent customer service and meet membership goals.
• Experience in promoting products and services.
• Understanding of safety standards and compliance.

Responsibilities

• Develop and support Membership through information and promotions.
• Maintain safety protocols within the facility.
• Fulfill Member orders accurately and efficiently.
• Deliver exceptional Member service by addressing needs and concerns.
• Collaborate with team members to meet operational goals.

Skills

Customer service

Sales skills

Teamwork

Communication

Problem-solving

Job description

Position Summary

Position Summary... What you'll do...

What you’ll do

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals. Maintains safety of Facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials properly, following Company steel standard guidelines, and reporting unsafe situations to Management. Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out‑of‑stock merchandise to meet Member needs. Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress, determining and recommending ways to address improvement opportunities, and adapting to and learning from change difficulties and feedback. Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company’s products and services. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices. Respect the Individual: Embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform, helps to attract the best talent. Works as a team, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence. Strengthens the team by helping develop and mentor others, recognizes others’ contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us. Acts in a selfless manner and is consistently humble, self‑aware, honest, fair, and transparent. Serve our Customers and Members. Delivers results while putting the customer first. Makes decisions based on reliable information, balances short and long‑term priorities, and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders. Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience. Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

Benefits

At Sam’s Club, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet!

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company‑paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility and Other Information

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

Hourly Wage Range

The hourly wage range for this position is $17.00 to $25.00*.

• The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Location

Primary Location: 12000 MCCREE RD, DALLAS, TX 75238-3275, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.