(USA) Personal Shopper - Sam's

Walmart; City of Elmira (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated individuals to enhance Membership services while ensuring safety and compliance. This role involves engaging with members, promoting products, and fulfilling orders accurately. With a focus on teamwork and integrity, you'll contribute to a supportive workplace that values diversity and inclusion. Join a company that prioritizes your well-being with competitive pay and comprehensive benefits, including a unique education program for associates. If you are passionate about customer service and thrive in a collaborative environment, this opportunity is perfect for you.

Benefits

Health Benefits

Performance Bonuses

Paid Time Off

Live Better U Education Program

Qualifications

• Strong customer service skills with a focus on meeting member needs.
• Ability to follow safety standards and procedures.

Responsibilities

• Support Membership by providing information and promoting benefits.
• Maintain safety standards and conduct safety sweeps.
• Fulfill orders accurately and assist members with purchasing.

Skills

Customer Service

Sales Promotion

Safety Compliance

Team Collaboration

Job description

Position Summary

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.

Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials correctly, adhering to Company steel standard guidelines, and reporting unsafe situations to Management.

Fulfills Member Fax 'n Pull and Click 'n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing, ensuring order accuracy, securing items, and following up on out-of-stock merchandise to meet Member needs.

Completes work assignments and priorities by utilizing policies, data, and resources; collaborating with managers, co-workers, customers, and partners; identifying priorities and deadlines; communicating progress; suggesting improvements; and adapting to change and feedback.

Provides Member service by acknowledging Members, understanding their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting the company's products and services.

Complies with company policies, procedures, and ethics by implementing action plans, using the Open Door Policy, and applying these standards in business practices.

Leadership Expectations

• Respect for the Individual: Embrace differences, create a supportive workplace, and foster diversity and inclusion.
• Works as a team: Build trust, communicate positively, and motivate others.
• Leadership: Develop and mentor others, recognize contributions.
• Act with Integrity: Uphold high standards of ethics, model company values, be accountable, and support sustainable practices.
• Customer/Member Service: Deliver results with the customer first mindset, make informed decisions, and consider the impact on stakeholders.
• Strive for Excellence: Be curious, take risks, support innovation, and adapt to change.

At Sam's Club, we offer competitive pay, performance bonuses, and benefits for a happier mind, body, and wallet, including health, financial, paid time off, and other benefits. We also provide the Live Better U education program for associates.

The hourly wage range is $19.00 to $26.00, with potential premiums based on specific circumstances.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location

830 County Road 64 Ste 2, Elmira, NY 14903-9716, United States of America