(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart; Town of Texas (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Walmart is seeking a dynamic leader to manage and develop teams in a retail environment. This role focuses on delivering exceptional customer service while driving financial performance and compliance. Ideal candidates will possess significant supervisory experience and a passion for fostering a diverse workplace culture. Additional perks include competitive pay and educational benefits, supporting personal and professional growth.

Benefits

Competitive pay

Performance bonuses

Comprehensive benefits including health and paid time off

Educational benefits through Live Better U

Qualifications

• 2 years of college or 2 years of general work experience.
• 1 year of retail and supervisory experience preferred.
• Training in compliance, customer service, and team leadership is required.

Responsibilities

• Lead teams by teaching and providing feedback, ensuring high-quality customer experiences.
• Drive financial performance through effective budget management and inventory control.
• Supervise and develop associates, fostering a culture of belonging and accountability.

Skills

Team Leadership

Customer Service

Financial Management

Compliance

Communication

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community and outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses to ensure they are aligned with sales. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, and setting clear expectations. Recognizes and communicates expectations consistently and effectively, promoting a workplace culture of belonging. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates and oversees job-related activities and assignments by developing relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs. Builds accountability and measures progress towards goals, identifies improvement opportunities, and demonstrates adaptability and continuous learning.

Ensures compliance with company policies and procedures, supporting the company's mission, values, ethics, and integrity standards. Implements related action plans, supports the Open Door Policy, and provides guidance on applying these principles in business practices.

Respects individuals by building high-performing teams, embracing diversity, and creating a workplace where associates feel supported and connected through a culture of belonging. Builds strong, trusting relationships through effective communication, motivation, and influence. Attracts, retains, empowers, and develops talent, recognizing contributions and accomplishments.

Acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and supporting a culture of accountability. Supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, and the community, including participation in local giving and sustainability initiatives.

Delivers results by prioritizing customer needs, making data-driven decisions, and balancing short- and long-term goals. Encourages continuous improvement, adopts new technologies and skills, and supports others through change.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits, including health, financial, paid time off, and other perks. Details about PTO can be found at https://one.walmart.com/notices.

Live Better U is an educational benefit program covering high school to bachelor’s degrees, with tuition, books, and fees paid by Walmart. Eligibility varies by position and employment duration. More information is available at One.Walmart.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. Facilities selling only ammunition may require a current state-issued Certificate of Eligibility. Associates must attend and complete all required trainings, such as Academy and Open Door trainings.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, and experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

3401 S 31St St, Temple, TX 76502-1902, United States of America