(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart; Maryland; On-site; USD 50,000 - 70,000; Full time

Job summary

Walmart seeks a Store Supervisor to lead teams, drive sales, and enhance customer service. The role involves developing associates, managing budgets, and ensuring compliance with company policies. The ideal candidate will have leadership experience and a customer-first approach.

Benefits

Health Coverage

401(k)

Stock Purchase

Paid Time Off

Education Benefits

Qualifications

• 2 years of college or 1 year of retail experience plus supervisory experience.
• Must complete required training and assessments.

Responsibilities

• Leads and develops teams, ensuring high-quality customer experience.
• Drives financial performance and manages budgets.
• Coordinates job-related activities with key stakeholders.

Skills

Leadership

Customer Service

Communication

Team Development

Education

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates. Tours stores and provides feedback, communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to address deficiencies and leads process improvements to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses to ensure alignment with sales. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and fosters a sense of belonging in the workplace. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates and oversees job-related activities and assignments by building relationships with key stakeholders, supporting plans to meet customer and business needs, and establishing clear goals and accountability. Identifies improvement opportunities, demonstrates adaptability, and promotes continuous learning. Ensures compliance with company policies and standards of ethics and integrity by implementing related action plans and supporting the Open Door Policy.

Respect the Individual: Builds high-performing teams, embraces differences, and creates a workplace where associates feel supported and connected. Attracts, retains, and develops talent, recognizing contributions and accomplishments. Acts with integrity, maintaining high standards of ethics and compliance, and supports Walmart's culture and values, including making a positive impact through initiatives like creating a sense of belonging and eliminating waste.

Serve Our Customers and Members: Delivers results with a customer-first approach, making decisions based on data insights, and balancing short-term and long-term priorities. Applies business models consistently to plans and encourages innovation and resilience.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits including health coverage, 401(k), stock purchase, paid time off, and other perks. For more information, see https://one.walmart.com/notices.

Live Better U is Walmart's education benefit program, covering tuition, books, and fees for various educational levels. Eligibility and benefits details are available at One.Walmart.

Minimum Qualifications...

2 years of college OR 1 year of retail experience plus 1 year of supervisory experience; OR 2 years of general work experience plus 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific CBC and Firearms Authorized Training is required. For ammunition-only facilities, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required training and assessments, such as Academy and Open Door trainings.

Preferred Qualifications...

Optional qualifications include a Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, a Certificate of Completion in People and Business Leadership, and experience supervising 5 or more direct reports with responsibilities including performance management, mentoring, hiring, and firing.

Primary Location...

75 North East Plz, North East, MD 21901-3617, United States of America