(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart; Alabama; On-site; USD 65,000 - 80,000; Full time

Job summary

A leading company in retail is seeking a Supervisor in Alabama to lead store operations and develop associates. This role involves driving financial performance, enhancing customer service standards, and fostering a positive working environment. Candidates should have relevant education and retail experience, with an emphasis on leadership and team management.

Benefits

Performance bonuses

Comprehensive health benefits

401(k) with stock options

Paid time off

Qualifications

• 2 years of college or equivalent experience in retail and supervisory roles.
• Experience managing a team of five or more.

Responsibilities

• Lead and develop teams effectively, ensuring high-quality customer service.
• Drive financial performance and sales through effective P&L management.
• Recruit, train, and maintain high-performing teams.

Skills

Customer Service

Leadership

Communication

Team Development

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are resolved successfully. Develops and implements action plans to correct deficiencies and leads process improvements to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, and recognizing contributions. Promotes a sense of belonging in the workplace and recruits and develops qualified staff to meet staffing needs and support company growth.

Coordinates and oversees activities by building relationships with stakeholders, supporting plans to meet customer and business needs, and promoting accountability and continuous learning. Ensures compliance with company policies and standards of ethics and integrity, supporting the Open Door Policy and applying these principles in business practices.

Respects individuals by building high-performing, inclusive teams that embrace diversity and foster a culture of belonging. Builds trusting relationships, communicates positively to motivate and influence, and attracts and retains top talent. Acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and supporting our mission to create a positive impact for associates, customers, and the community.

Serves customers by delivering results while prioritizing customer needs, using data insights for decision-making, and considering the impact on all stakeholders. Strives for excellence by fostering curiosity, resilience, and continuous improvement, supporting the adoption of new technologies and skills.

Walmart offers competitive pay, performance bonuses, comprehensive health benefits, 401(k), stock purchase options, paid time off, and other benefits. The annual salary range for this position is $65,000.00-$80,000.00 plus differential, with additional bonuses and possible location-based pay adjustments.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. Facilities selling only ammunition and with state-specific requirements may require a current state-issued Certificate of Eligibility. Associates must attend and complete all required training and assessments, such as Academy and Open Door trainings.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. Experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

3501 20th Ave, Valley, AL 36854-3206, United States of America