(USA) Overnight Stocking Coach, Non-Complex

Walmart; New York (NY); On-site; USD 65,000 - 80,000; Full time

Job summary

Walmart is seeking a Store Manager who will lead teams, drive sales performance, and ensure exceptional customer service. The role involves supervising associates, managing finances, and implementing company policies. Competitive salary and benefits are offered, including medical coverage and educational programs.

Benefits

Medical, vision, and dental coverage

401(k) and stock purchase

Company-paid life insurance

Paid time off (PTO)

Parental leave

Family care leave

Company discounts

Adoption and surrogacy reimbursement

Qualifications

• 2 years of college or 1 year of retail experience and 1 year of supervisory experience.
• Successful completion of required trainings and assessments.

Responsibilities

• Leads and develops teams effectively by teaching and training associates.
• Drives financial performance and sales by reviewing P&L statements.
• Ensures compliance with company policies and procedures.

Education

Bachelor of Science in Business Management and Leadership

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to-Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction; introducing and leading company change efforts; providing clear expectations and guidance to implement business solutions; and communicating business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives (for example, store of the community and community outreach programs); ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deficiencies; and providing process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit & Loss) statements; managing and assisting in budgeting, forecasting, and controlling expenses in the designated business area to confirm they are indexed to sales; monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for the business area.

Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring; assigning duties; setting clear expectations; providing associate recognition; communicating expectations consistently and effectively; ensuring Belonging and awareness; and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.

Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.

Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring Belonging awareness.

Ensures compliance with company policies and procedures and supports the company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.

At Walmart, we offer competitive pay, performance-based bonuses, and other benefits for a happier mind, body, and wallet. Benefits include medical, vision, and dental coverage; 401(k), stock purchase, and company-paid life insurance; paid time off (PTO), parental leave, family care leave, bereavement, jury duty, voting; short-term and long-term disability; company discounts; Military Leave Pay; adoption and surrogacy reimbursement; and more.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for associates, covering high school to bachelor's degrees, including English Language Learning and certificates. Eligibility depends on job classification and employment length. Benefits are subject to change.

The annual salary range for this position is $65,000.00-$80,000.00 plus differential as required by law. Additional compensation includes performance bonuses, regional pay zones, and complex structure adjustments based on external factors.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For ammunition-only facilities with state-specific requirements, a current state-issued Certificate of Eligibility may be needed. Associates must attend and complete all required trainings and assessments (e.g., Academy, Open Door).

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University; Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University; General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

4975 Transit Rd, Lancaster, NY 14043-4617, United States of America