(USA) Overnight Stocking Coach, Non-Complex

Walmart; Maryland; On-site; USD 65,000 - 80,000; Full time

Job summary

Walmart is seeking a Team Leader to lead and develop associate teams in Maryland. This role focuses on improving customer service and driving financial performance while ensuring a workplace that values integrity and belonging. Preferred candidates will have a Bachelor's degree in Business Management and relevant leadership experience.

Benefits

Bonuses and benefits

Qualifications

• Strong leadership experience supervising multiple direct reports.
• Relevant certifications preferred, particularly for firearms and ammunition sales.

Responsibilities

• Lead and develop teams by teaching and training associates.
• Drive financial performance by reviewing profit and loss statements.
• Ensure compliance with company policies and support a culture of belonging.

Skills

Leadership

Customer Service

Collaboration

Communication

Mentoring

Education

2 years of college or equivalent experience

Bachelor's degree in Business Management and Leadership

Job description

Position Summary...

This role involves leading and developing teams by teaching, training, actively listening to associates, touring stores, and providing feedback. Responsibilities include communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. The role also involves introducing and leading change efforts, providing clear expectations and guidance, and implementing business solutions. Demonstrating exceptional customer service standards by following the One Best Way (OBW) service model, managing customer service initiatives, ensuring customer needs and complaints are addressed, and developing action plans for improvement are key aspects. The position requires driving financial performance by reviewing profit and loss statements, managing budgets, and controlling expenses. It also includes supervising and developing hourly associates, hiring, training, mentoring, and ensuring a workplace of belonging. Ensuring compliance with policies and supporting company values and ethics are essential, along with building strong, trusting relationships and promoting a culture of belonging. The role emphasizes acting with integrity, serving customers and members, striving for excellence, and supporting Walmart's mission and community engagement. Compensation includes a salary range of $65,000 to $80,000 plus bonuses and benefits. Education requirements include 2 years of college or equivalent experience, with specific qualifications for firearms and ammunition sales. Preferred qualifications include a Bachelor's degree in Business Management and Leadership, leadership experience supervising multiple direct reports, and relevant certifications. The primary location is 303 Fallston Blvd, Fallston, MD 21047-2540, USA.