(USA) Operations Manager - Floor (Fashion, Import, Jewelry, Regional, Returns, Sam's, Wm.Com, HMSC)

Walmart; Salt Lake City (UT); On-site; USD 84,000 - 126,000; Full time

Job summary

An established industry player is seeking an Operations Manager to lead daily sales floor activities in a dynamic retail environment. This role focuses on enhancing customer service, managing inventory, and driving operational excellence through effective team leadership and strategic planning. You will be responsible for fostering a positive team culture while ensuring compliance with company policies and safety standards. If you have a passion for retail and a knack for operational efficiency, this is a fantastic opportunity to make a significant impact in a fast-paced setting.

Qualifications

• Bachelor's degree in business or related field required.
• 1+ years in operations or retail supervising teams.

Responsibilities

• Manage daily operations ensuring customer satisfaction.
• Implement improvements for safety and productivity.
• Supervise team performance and provide coaching.

Skills

Team Leadership

Customer Service

Inventory Management

Operational Excellence

Business Analysis

Education

Bachelor's Degree in Business

Relevant Degree in Finance

Degree in Logistics

Job description

(USA) Operations Manager - Floor (Fashion, Import, Jewelry, Regional, Returns, Sam's, Wm.Com, HMSC)

Join to apply for the (USA) Operations Manager - Floor (Fashion, Import, Jewelry, Regional, Returns, Sam's, Wm.Com, HMSC) role at Walmart.

This range is provided by Walmart. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$84,000.00/yr - $126,000.00/yr

Position Summary

Manage and oversee daily operations on the sales floor, ensuring excellent customer service, inventory management, and team performance. Drive operational excellence by implementing business plans, monitoring compliance, and fostering a positive team environment.

Key Responsibilities

1. Communicate effectively with team members and customers to ensure a positive shopping experience.
2. Implement operational improvements to enhance safety, quality, and productivity.
3. Forecast staffing needs and manage scheduling to meet business demands.
4. Analyze business reports to identify areas for improvement.
5. Ensure compliance with company policies, safety standards, and quality procedures.
6. Supervise and develop team members, providing feedback and coaching.
7. Build a high-performing, inclusive team that embraces diversity and fosters a culture of belonging.
8. Act with integrity and uphold Walmart's values, promoting ethical behavior and accountability.
9. Deliver results by focusing on customer satisfaction and operational efficiency.
10. Support continuous improvement and adapt to new technologies and processes.

Qualifications

Minimum Qualifications: Bachelor's Degree in business or related field; 1+ years in operations/distribution/logistics/retail environment supervising teams or 3+ years in similar roles. Successful completion of required training programs.

Preferred Qualifications: Experience in financial modeling, budgeting, P&L management, and workforce management. Relevant degrees include Business, Finance, Logistics, Management, or Operations Management.

Location

990 N 6550 W, Salt Lake City, UT 84116-0000, United States of America