(USA) Operations Manager, Asset Protection - DC/FC

Walmart; Hope Mills (NC); On-site; USD 84,000 - 126,000; Full time

Job summary

An established industry player is seeking a dedicated professional to enhance operational excellence and environmental safety. This role involves leveraging data analytics to identify root causes of issues, developing innovative solutions, and ensuring compliance with environmental regulations. You'll collaborate with stakeholders to improve processes and deliver impactful results. Join a forward-thinking team that values integrity, continuous improvement, and a commitment to employee health and safety. This position offers competitive pay, performance bonuses, and a comprehensive benefits package, making it an exciting opportunity for growth and development in your career.

Benefits

Medical Coverage

Vision Coverage

Dental Coverage

401(k)

Stock Purchase

Paid Time Off

Short-term and Long-term Disability

Company Discounts

Education Benefits

Parental Leave

Qualifications

• Bachelor's Degree or equivalent experience in Environmental, Health and Safety.
• 2 years' experience in Continuous Improvement methodologies.

Responsibilities

• Identify problems and leverage data for solutions.
• Develop and implement technology changes across processes.
• Ensure compliance with environmental legislation.

Skills

Data Analytics

Problem-Solving

Business Acumen

Environmental Knowledge

Operational Excellence

Risk Management

Communication Skills

Continuous Improvement

Education

Bachelor's Degree in Occupational Safety Management

4 years' experience in Environmental, Health and Safety

Continuous Improvement Methodologies

Tools

Microsoft Office Suite

SharePoint

OneDrive

Job description

Position Summary...

What you'll do...

Data and Digital Literacy: Possesses knowledge of data collection modes, techniques and tools, data analytics, and data visualization tools and techniques, existing and upcoming digital applications and systems, technology innovation trends, and industry benchmarks and data governance.

To be able to carry out the following responsibilities:

1. Identifies problems, leverages data to determine root causes, and applies information to find solutions.
2. Participates in the feedback loop between data intake and insights and works to improve the data collection process.
3. Articulates the levers that influence data.
4. Ensures data quality and organizes processes information for analysis.
5. Leverages visualization techniques and tools to create dashboards for stakeholders and leadership.
6. Identifies and proposes ways to automate/improve existing processes in assigned respective area of work with the help of technology, for example, RPA, artificial intelligence, machine learning.
7. Documents business requirements for new technology solutions.
8. Develops, tests, and integrates prototypes to support the creation of technology-enabled solutions.
9. Develops and implements technology changes across multiple processes within assigned area of work.

Business Acumen: Possesses knowledge of business case development, problem-solving techniques, workflows, and processes of the assigned business area.

To be able to carry out the following responsibilities:

1. Provides recommendations to business stakeholders to solve complex business issues, for example, business operations necessary skills.
2. Develops business cases for projects with projected returns on investment or cost savings.
3. Demonstrates deep functional knowledge of assigned business unit/organization.
4. Translates business requirements into projects, activities, and tasks and aligns to the overall business strategy.
5. Serves as an interpreter and conduit to connect business needs with tangible solutions and results.
6. Recommends new processes and ways of working.

Environmental Protection: Possesses knowledge of environmental policies and procedures, applicable federal, state, and local laws and regulations involving the environment, macro-level trends on the assigned facility’s environmental impacts and assessments.

To be able to carry out the following responsibilities:

1. Supports regulatory visits and prepares audit reports for management review.
2. Assists in integrating environmental considerations into process design.
3. Interprets and evaluates compliance status reports and relevant risk management practices.
4. Assists in the development of company policies, practices, and procedures relating to environmental risks.
5. Implements environmental policies and practices and ensures compliance with environmental legislation.

Operational Excellence: Possesses knowledge of organizational processes, root cause analysis techniques, department workflows, Standard Operating Procedures (SOPs), and One Best Way (OBW) processes.

To be able to carry out the following responsibilities:

1. Explains the operational functions and key functional roles of assigned department or unit.
2. Clarifies the role of each department and its relevance to the enterprise strategy.
3. Describes the interdependence of support functions and line operating functions.
4. Identifies the primary operational functions of the organization.
5. Understands where to locate and how to read SOP and OBW information.
6. Locates information regarding fundamental practices and policies.
7. Lists common tasks and activities performed by operations functions and subfunctions.

Asset Protection Security: Possesses knowledge of asset protection policies, practices, and guidelines, environmental health and safety laws and regulations.

To be able to carry out the following responsibilities:

1. Works with specific types of tools used for theft prevention.
2. Conducts investigations.
3. Recognizes and investigates security breaches, thefts, shortages, loss, and vandalism and reports findings to facility management.
4. Assists in the implementation of access control procedures to prevent unauthorized access to restricted facilities.
5. Conducts security audits and follows up to ensure exceptions are remediated according to Supply Chain standards.
6. Assists with the installation and monitoring of emergency and surveillance services, for example, fire alarms, refrigeration alarms, metal detectors, closed-circuit television.
7. Maintains asset prevention records.
8. Generates standard loss and shrinkage reports.
9. Works to support the development and use of practices for reducing loss and shrinkage.
10. Detects and reports incidents of loss and shrinkage as well as related issues.

Partnership Collaboration: Possesses knowledge of stakeholder identification, stakeholder communication, stakeholder engagement techniques, stakeholder management effectiveness tools, and methods.

To be able to carry out the following responsibilities:

1. Engages with team members on a periodic basis and establishes credibility.
2. Analyzes stakeholder needs and partners with stakeholders to share relevant information.
3. Responds effectively and efficiently to requests.

Influential Communication: Possesses knowledge of verbal/nonverbal behaviors, applications, and allocation of business communication styles/techniques in ambiguous and challenging situations, situational awareness, communication channels/mediums, interpersonal skills, and universal relationship building.

To be able to carry out the following responsibilities:

1. Organizes thoughts and communicates credibly and concisely in an interdivisional/interdepartmental setup.
2. Presents to and influences team members, customers, and clients, conveying complex information clearly and accurately.
3. Independently assembles and prepares reports, materials, and storylines that have a structure and logical flow based on relevant fact-based information.
4. Influences team members and leaders to take action based on sound recommendations.
5. Seeks and provides constructive feedback, anticipates needs/questions, and responds appropriately.

Employee Health and Safety: Possesses knowledge of OSHA guidelines, compliance, safety, and food safety auditing processes, regulatory inspection processes, and emergency evacuation plans.

To be able to carry out the following responsibilities:

1. Coordinates directly with emergency responders in the event of an emergency.
2. Evaluates facility environments against OSHA and industry-specific health and safety guidelines.
3. Works to improve employee health and safety processes in diverse environments.
4. Enforces compliance with OSHA standards.
5. Designs emergency evacuation plans.
6. Identifies and trains evacuation leaders.
7. Educates employees on potential health and safety hazards.
8. Evaluates the performance and stability of protective systems and equipment in accident management.
9. Serves as a facility contact for emergency health and safety regulatory agencies.
10. Assists with third-party audits.
11. Develops and presents audit findings to facility management.
12. Responds to inquiries by regulatory authorities.
13. Consults on complex claims and settlements.
14. Designs preventative claims management processes.

Process Improvement: Possesses knowledge of workflow mapping processes and continuous improvement principles.

To be able to carry out the following responsibilities:

1. Defines the critical workflows for executing key processes.
2. Identifies process problems that limit performance.
3. Focuses on the most significant problems to maximize efficiency gains.
4. Surfaces systemic problems to be addressed at the organizational level.
5. Implements methods for improving and establishing controls for critical processes.
6. Coaches team members to develop process improvement skills.
7. Leads incident investigations and root cause analysis.
8. Provides countermeasure solutions.

Asset Protection Training Delivery: Possesses knowledge of training methodologies, training content development processes, and organizational training lifecycles.

To be able to carry out the following responsibilities:

1. Participates in delivering training content from existing training plans.
2. Interprets basic dos and don’ts for different training delivery mediums.
3. Creates learning objectives while managing participant questions and concerns.
4. Addresses unique techniques for preparing course material and delivering instructions.
5. Assists in the delivery and evaluation of training program components.
6. Educates contractors on relevant laws/company policies involving the negotiation and signing of contracts.

Risk Management: Possesses knowledge of risk management processes, risk assessment reports, and risk management tools.

To be able to carry out the following responsibilities:

1. Produces and interprets common risk assessment and management reports.
2. Identifies common technology security or financial risks relevant to assigned function or unit.
3. Evaluates risk assessment models and techniques relevant to assigned area.
4. Documents the key steps of a unit-specific risk management process and associated procedures.
5. Implements or manages risk management for assigned area.
6. Evaluates employee risk awareness and trains employees as needed.
7. Conducts risk assessments.
8. Collects and analyzes documentation, statistics, reports, and recommendations for continuous improvement.

Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.

Provides supervision and development opportunities for associates by hiring and training, mentoring, assigning duties, providing recognition, and ensuring diversity awareness.

Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.

Respect the Individual: Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform.

Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.

Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.

Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us, creating a sense of belonging, eliminating waste, participating in local giving.

Serve Our Customers and Members: Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans.

Makes decisions based on data insights and analysis, balances short and long-term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.

Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.

Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $84,000.00-$126,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include regional pay zone (RPZ) (based on location) and stock.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's Degree in Occupational Safety Management; Industrial Hygiene; Environmental Science, Chemical/Industrial/Mechanical Engineering or related field AND 2 years' experience in the field of Environmental, Health and Safety within Supply Chain, Retail, Manufacturing, Engineering, or related field.

Option 2: 4 years' experience in the field of Environmental, Health and Safety within Supply Chain, Retail, Manufacturing, Engineering, or related field.

2 years' experience in Continuous Improvement methodologies (for example, Total Productive Maintenance (TPM), World Class Manufacturing (WCM), Lean Six Sigma) within Supply Chain or manufacturing environments.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

1 or More Degreed Certifications (Associate Safety Professional; Certified Safety Professional; Certified Industrial Hygienist; Graduate Safety Practitioner) or Non-degreed certifications (Safety Management Specialist; Occupational Hygiene and Safety Technician; Safety Trained Supervisor; North American Transportation Management Institute Certified Director of Safety; North American Transportation Management Institute Certified Safety Supervisor; Safety Management Specialist; Certified Safety Manager; Safety Director; Licensed Safety Professional; Certified Safety and Health Manager; Construction Health and Safety Technician), Microsoft Office Suite; SharePoint and OneDrive.

Primary Location...

1057 Sand Hill Rd, Hope Mills, NC 28348-9467, United States of America.