(USA) Merchandising Lead

Sam's Club; Daphne (AL); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading retail company is seeking a member service and supervisory role in Daphne, AL. The position involves providing exceptional customer service, supervising team members, and ensuring compliance with company policies. Candidates should have leadership experience and be at least 18 years old. The hourly wage ranges from $20 to $28, with potential additional premiums based on specific circumstances.

Qualifications

• Preferred experience in team leadership and supervision.
• Must be 18 years or older.

Responsibilities

• Provide member service by identifying needs and guiding members.
• Supervise associates by assigning duties and ensuring compliance.
• Maintain sales floor and manage merchandise presentation.

Skills

Team leadership

Supervision

Customer service

Job description

This job involves providing member service by acknowledging members, identifying their needs, guiding them regarding self-service technology, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting the company's products and services.

It also includes supervising associates by assigning duties, communicating goals, training, providing guidance on service techniques, ensuring compliance with policies, and participating in hiring, scheduling, and evaluations.

The role requires receiving and stocking supplies, maintaining the sales floor, ensuring safety, managing merchandise presentation, monitoring product quality, overseeing order staging, and developing processes to meet business needs.

Additional responsibilities involve promoting compliance with company policies and ethics, leading team efforts, and supporting various benefits and educational programs offered by the company.

The hourly wage range for this position is $20.00 to $28.00, with potential additional premiums based on specific circumstances. Minimum qualifications include being 18 years or older, with preferred experience in team leadership and supervision.

This position is located at 29683 Frederick Blvd, Daphne, AL 36526-9571, United States of America.