(USA) Lead Technician, Facility Services, Exterior Services

Walmart; California (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated individual to lead landscaping efforts and manage a team. This role involves supervising associates, ensuring compliance with safety standards, and maintaining high-quality landscape areas. The ideal candidate will leverage their horticulture knowledge and customer service skills to create an engaging environment for both associates and customers. Join a company committed to integrity and excellence, where you can make a positive impact while developing your career in a supportive atmosphere. If you have a passion for landscaping and team leadership, this opportunity is perfect for you.

Qualifications

• 2 years’ experience in the landscaping/gardening industry required.
• Valid state-issued driver’s license and clean driving record necessary.

Responsibilities

• Supervise associates and ensure compliance with company policies.
• Manage landscape areas using horticulture methods and solutions.
• Provide customer service and resolve issues effectively.

Skills

Landscaping

Customer Service

Team Leadership

Compliance Management

Communication

Education

High School Diploma or equivalent

Associate’s degree in horticulture

Tools

Horticulture tools

Computers and tablets

Word processing software

Spreadsheet software

Job description

Position Summary

Leads and participates in teams by using and sharing resources information and tools. Identifies customer needs and business priorities. Coordinates and executes work assignments. Provides advice, feedback, and support to ensure timelines and work quality are achieved. Models and helps team members adapt to change or new challenges.

Supervises associates by assigning duties, communicating goals, providing feedback and follow-up, and monitoring performance. Teaches and supports company policies and procedures and ensures compliance. Participates in the hiring, promotion, coaching, teaching, job shadowing, technician certification, and evaluation of associates.

Maintains quality and safety standards in assigned area of responsibility by ensuring equipment, tools, and supplies used by associates are in proper working order and readily available at the start of each work shift. Ensures associates are trained on Logistics and company policies and procedures and monitors compliance. Distributes and maintains procedures and supporting documentation.

Assigns and supports activities to ensure compliance with external rules and regulations (for example, OSHA, Hazardous Waste, NFPA, Storm Water, DOT).

Serves as an expert in landscape management. Manages assigned areas using horticulture methods and solutions. Maintains garden beds, containers, and landscape plants.

Leverages technology (for example, phones, tablets, laptops) to complete work orders and maintain records, logs, and documentation.

Performs landscaping tasks (for example, cutting grass, weed management, and raking leaves). Applies planting and pruning techniques as needed. Identifies and resolves pest and disease issues through chemical applications.

Troubleshoots and provides customer service by communicating with facility users. Resolves customer problems and complaints. Ensures work environments are maintained according to Walmart policies and procedures.

Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity. Uses the Open Door Policy.

Performs other facility-related maintenance duties as assigned.

Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices supporting and aligning efforts to meet customer and business needs and building commitment for perspectives and rationales.

Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders, identifying business needs, determining and carrying out necessary processes and practices, monitoring progress and results, recognizing and capitalizing on improvement opportunities, and adapting to competing demands, organizational changes, and new responsibilities.

Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans using the Open Door Policy and demonstrating and assisting others with how to apply these in executing business processes and practices.

What you'll do

Respect the Individual: Demonstrates and encourages respect for others, drives a positive associate and customer/member experience for all, embraces differences in people, cultures, ideas, and experiences, supports workplaces where associates feel seen and connected through a culture of belonging so all associates thrive and perform, contributes to an environment allowing everyone to bring their best selves to work.

Respect the Individual: Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities and recognizes others' contributions and accomplishments.

Respect the Individual: Builds strong and trusting relationships with team members and business partners, works collaboratively to achieve objectives, communicates with impact, and listens attentively to a range of audiences and demonstrates energy and positivity for own work.

Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values, and leads by example to foster our culture, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).

Act with Integrity: Follows the law, our code of conduct, and company policies, and encourages others to do the same, supports an environment where associates feel comfortable sharing concerns, reinforces our culture of non-retaliation, listens to concerns raised by associates, and takes action, acts with accountability for achieving results in a way that is consistent with our values.

Act with Integrity: Is consistently humble, self-aware, honest, and transparent.

Serve our Customers and Members: Delivers results while putting the customer/member first and applying an omnimerchant mindset and acts with an Every Day Low-Cost mindset to drive value and Every Day Low Prices for customers/members.

Serve our Customers and Members: Adopts a broad perspective that considers data analytics, customer/member insights, and different parts of the business when making plans.

Strive for Excellence: Consistently raises the bar and seeks to improve, demonstrates curiosity and a growth mindset, seeks feedback, asks thoughtful questions, supports innovation and intelligent risk-taking, and exhibits resilience in the face of setbacks.

Strive for Excellence: Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
21 years of age or older.
Valid, state-issued driver’s license.
No convictions for DUI, DWI, OUI, or reckless driving involving alcohol or drugs within the last three (3) years.
No more than 2 moving violations in the last 3 years, if driving a commercial motor vehicle.
No serious traffic violations (as defined by Federal Motor Carrier Safety Regulations) in the 3 years, if operating a commercial motor vehicle.
No preventable accidents (as defined by Federal Motor Carrier Safety Regulations) in the last 3 years, if operating a commercial motor vehicle.
Successful completion of a DOT physical and medical certification within 90 days of hire.
As required by section 391.11(b)(2) of the Federal Motor Carrier Safety Regulations, ability to read and speak in the English language.
2 years’ experience in the landscaping/gardening industry.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Associate’s degree in horticulture or related area.
Certified nursery and/or landscape professional.
Intermediate level functionality of word processing, spreadsheet, email, and presentation software (for example, Word, Excel, Outlook, PowerPoint).
Landscaping/gardening crew leader or supervisor.
Proficient in speaking and understanding Spanish.
State/local licensing where required (for example, Florida, Texas, California).

Primary Location

9001 Apollo Way, Downey, CA 90242-0000, United States of America