(USA) GM Coach (Non-Complex) - WM

Walmart; Siloam Springs (AR); On-site; USD 65,000 - 80,000; Full time

Job summary

Walmart is seeking a GM Coach (Non-Complex) to lead and develop store teams in Siloam Springs, AR. This role involves enhancing customer service, driving financial performance, and ensuring compliance with company standards. Ideal candidates will have supervisory experience and a commitment to fostering a supportive workplace culture.

Benefits

Health coverage

401(k)

Stock purchase

Paid time off

Performance bonuses

Qualifications

• 2 years of college or equivalent work experience.
• Experience supervising teams and managing performance.
• Strong communication and leadership skills.

Responsibilities

• Lead and develop teams by providing training and feedback.
• Drive financial performance and ensure compliance with company policies.
• Manage customer service initiatives and community outreach programs.

Skills

Leadership

Customer Service

Communication

Team Development

Financial Management

Education

2 years of college

Bachelor of Science in Business Management

Job description

Join to apply for the (USA) GM Coach (Non-Complex) - WM role at Walmart.

1 day ago Be among the first 25 applicants.

Get AI-powered advice on this job and more exclusive features.

This range is provided by Walmart. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65,000.00/yr - $80,000.00/yr

Position Summary

What you'll do: Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience. Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses. Ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, developing and implementing action plans to mitigate shrink and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a belonging mindset in the workplace. Coordinates and oversees job-related activities by developing relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, and building accountability. Ensures compliance with company policies and supports Walmart’s mission, values, and standards of ethics and integrity. Builds high-performing teams, embraces differences, and creates a workplace where associates feel supported and connected. Attracts, retains, and develops talent, recognizing contributions and accomplishments. Acts with integrity, maintaining high standards of ethics and compliance, and models Walmart values. Delivers results with a customer-first approach, making decisions based on data insights, and balancing priorities. Demonstrates curiosity, resilience, and encourages continuous learning.

At Walmart, we offer competitive pay, performance bonuses, and benefits including health coverage, 401(k), stock purchase, paid time off, and more. Details about benefits and eligibility are available at one.walmart.com/notices.

The annual salary range for this position is $65,000.00-$80,000.00 plus differential where applicable. Additional compensation includes annual or quarterly performance bonuses, regional pay zones, and complex structure adjustments.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling only ammunition with state-specific requirements, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required trainings and assessments.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership, or experience supervising five or more direct reports including performance management, mentoring, hiring, and firing.

Location

2901 Highway 412 E, Siloam Springs, AR 72761-8673, United States.