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Walmart in Troy, MO seeks a Coach to lead associates, drive business performance, and deliver outstanding customer experiences. This role oversees daily operations, sets clear expectations, and promotes accountability and continuous improvement.
You will partner with leaders and stakeholders to execute priorities and ensure safety and policy compliance. The Coach will hire, train, mentor, and develop future leaders, fostering a culture of accountability and belonging while aligning with
$65,000 - $100,000/yr Regular/ Permanent Salaried Position Summary... The Coach is responsible for leading and developing associates, driving business and operational performance, and delivering a positive customer experience. This role oversees day-to-day operations, establishes clear expectations, develops talent, and promotes accountability, collaboration, and continuous improvement. The Coach partners with associates, leaders, and key stakeholders to execute business priorities, achieve performance goals, and ensure compliance with company policies, procedures, safety standards, and expectations. Through effective leadership, communication, and decision-making, the Coach creates an inclusive, high-performing environment where associates are empowered to succeed and customers remain at the center of the business.
Leads high-performing teams by hiring, training, mentoring, assigning responsibilities, setting clear expectations, providing performance feedback, recognizing achievements, and developing future leaders. Builds a culture of accountability, collaboration, and belonging where associates are empowered to perform at their best. Develops talent and succession plans by identifying growth opportunities, supporting career development, and preparing associates for advancement. Drives associate engagement and performance by communicating business priorities, reinforcing operational standards, and promoting continuous learning. Provides ongoing coaching, guidance, and support to associates while addressing performance and development opportunities.
Drives business performance by reviewing results, identifying trends and opportunities, and implementing action plans to achieve operational and financial goals. Supports budgeting, forecasting, expense management, and other business activities appropriate to the assigned area of responsibility. Monitors key performance indicators and operational standards to identify opportunities to improve productivity, profitability, quality, and customer satisfaction. Ensures effective execution of business priorities while balancing customer, associate, and operational needs. Uses data and business insights to make informed decisions and drive results.
Delivers exceptional customer service by ensuring associates understand and consistently meet customer expectations. Identifies customer needs and ensures concerns, questions, and issues are addressed appropriately and effectively. Develops and implements solutions to improve the customer experience and address identified opportunities. Models customer-focused behaviors and creates an environment where associates are empowered to serve customers effectively.
Oversees daily operations within the assigned area of responsibility to ensure efficient and consistent execution. Plans and coordinates workloads, staffing, resources, and priorities based on business and customer needs. Ensures operational processes, procedures, and standards are executed accurately and consistently. Identifies operational challenges and implements solutions that improve efficiency, productivity, quality, and overall performance. Maintains a clean, organized, safe, and productive work environment.
Coordinates business initiatives by developing relationships with key stakeholders and supporting plans that meet customer and business needs. Communicates goals, expectations, priorities, and performance standards while measuring progress and driving accountability for results. Partners effectively across teams and functions to accomplish shared business objectives. Demonstrates adaptability and supports associates through organizational, operational, and technological change. Identifies opportunities for continuous improvement and helps implement solutions that strengthen business performance.
Ensures compliance with company policies, procedures, operational requirements, and applicable safety and regulatory standards. Supports company values and standards of ethics and integrity by modeling appropriate behaviors and holding associates accountable. Promotes a safe environment for associates and customers and addresses potential safety or compliance concerns. Provides direction and guidance to associates regarding company policies, procedures, and expectations.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $65,000.00 - $100,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Regional Pay Zone (RPZ) (based on location) - Complex Structure (based on external factors that create challenges) State Pay Differential: This job has an additional differential to meet legislative requirements, where applicable.
101 HIGHWAY 47 E, TROY, MO 63379-3100, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Imagine a workplace surrounded by innovation. At Walmart's new Home Office in Bentonville, Arkansas, we're redefining what it means to work at a global leader. Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexible, tech-enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture. With amenities like on-site childcare at our Little Squiggles Children's Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we're creating a space where work-life balance isn't just a goal-it's a reality. Beyond the campus, Bentonville offers a dynamic lifestyle with world-class dining, art at the Crystal Bridges Museum, and countless outdoor activities. Whether you're exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you'll experience the perfect blend of small-town charm and big-city amenities. Join us at Walmart and grow your career alongside a community that feels like home. This isn't just a workplace-it's a destination for leaders eager to make a difference.