(USA) Director, Operations-Safety and Security

Walmart; Bentonville (AR); On-site; USD 110,000 - 220,000; Full time

Job summary

A leading company is seeking a Director of Safety and Security to oversee the safety of its Last Mile Delivery platform. This role involves developing security strategies, managing incident responses, and collaborating with various teams to enhance safety measures. The ideal candidate will have extensive experience in security and safety operations, strong communication skills, and the ability to thrive in a dynamic environment. Competitive pay and comprehensive benefits are offered.

Benefits

Health benefits (medical, vision, dental)

401(k) and stock purchase

Paid time off including parental leave

Short-term and long-term disability

Company discounts

Military Leave Pay

Education benefit program

Qualifications

• Minimum of 10 years of experience in incident management, operations, asset protection, security, safety, or similar roles.
• 3 years’ supervisory experience.

Responsibilities

• Develop a comprehensive safety and security strategy for the Spark platform.
• Manage high-priority security and safety incident response workflows.
• Continually monitor and improve operational KPIs and metrics.

Skills

Strategic Thinking

Collaboration

Communication

Adaptability

Education

Bachelor’s degree in a related field

Master’s degree preferred

Job description

Position Summary...

The Director, Safety and Security will lead the program responsible for the security and safety of the Last Mile Delivery (LMD) platform. This role will partner closely with Security, Safety, Asset Protection (AP), InfoSec, Claims, Privacy, and other related teams to safeguard our customers, contracted drivers, and store associates.

What you'll do...

• Program Implementation: Develop a comprehensive safety and security strategy for our Spark platform focused on trust, preparedness, and prevention. Align with regulatory requirements and internal policies. Set high safety standards and maintain quality assurance to measure effectiveness.
• Cross-functional partnerships: Work with AP, Legal, Compliance, InfoSec, and Safety organizations to streamline processes, develop protocols, implement new technologies, and support special projects related to the safety and security of our Spark platform, assets, customers, contracted drivers, and store associates.
• Incident Response: Manage high-priority security and safety incident response workflows to ensure prompt and appropriate resolution. Collaborate with the GSOC and InfoSec to monitor and respond to critical incidents, potential threats, or large-scale hazards affecting LMD operations. Ensure timely communication to protect customers, drivers, and store associates. Collaborate with Claims and Legal on improving post-event response procedures.
• Digital Acceleration: Continually monitor and improve operational KPIs, metrics, and survey results. Leverage data to proactively identify trends, patterns, and opportunities to increase safety posture, enhance security, and reduce occupational accidents. Prioritize and operationalize safety-related features in the Spark driver app and other LMD tech platforms.

What you'll bring:

• Strategic Thinking: Develop long-term strategies and anticipate potential risks.
• Collaboration: Work effectively with cross-functional teams and maintain strong relationships.
• Communication: Convey sensitive information clearly and compassionately to various internal and external stakeholders, including executive-level audiences.
• Adaptability: Thrive in a dynamic environment and manage multiple priorities.

Qualifications:

• Bachelor’s degree in a related field; Master’s degree preferred.
• Minimum of 10 years of experience in incident management, operations, asset protection, security, safety, or similar roles.
• Excellent relationship management and communication skills.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $110,000.00-$220,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include stock.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Bachelor’s degree in Business Administration, Engineering, Operations, or related field and 5 years’ experience in operations, project management, or related area OR 7 years’ experience in operations, project management, or related area. 3 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Working on cross-functional teams or projects
• Masters: Business Administration
• Project Management - Project Management Professional - Certification

Primary Location...

311 North Walton Boulevard, Bentonville, AR 72716, United States of America