(USA) Director, Operations-Last Mile Strategy

Walmart; Bentonville (AR); On-site; USD 110,000 - 220,000; Full time

Job summary

Walmart is seeking a strategic leader for its Last Mile Delivery organization. This role involves shaping strategic direction, managing high-performing teams, and influencing decisions that impact millions of customers. The ideal candidate will have extensive experience in strategy consulting and exceptional communication skills.

Benefits

Health benefits

401(k)

Stock purchase

Paid time off

Tuition reimbursement

Qualifications

• 8+ years in strategy consulting or product leadership roles.
• Proven ability to lead and grow cross-functional teams.
• Experience in developing KPIs and long-term vision.

Responsibilities

• Set the yearly strategic vision for the entire LMD team.
• Manage and develop a high-performing team.
• Influence senior leaders and drive alignment.

Skills

Strategic Thinking

Communication

Problem Solving

Education

Bachelor’s degree in Business Administration

Master’s in Business Administration

Tools

Project Management Professional Certification

Job description

Position Summary...

This is a high-impact role at the center of shaping the future of Walmart’s gig-based delivery network. You’ll lead strategic planning, performance management, and prioritization across a fast-moving, high-growth space—working directly with senior leaders to define goals and align cross-functional teams. If you love turning big-picture vision into clear, actionable strategy and building high-performing teams, this is the role for you. You’ll be influencing decisions that affect millions of customers and drivers.

What you'll do...

The Strategy & Mechanisms team is responsible for setting the strategic direction and building the internal operating model that enables Walmart’s Last Mile Delivery organization to execute with clarity, speed, and impact. The team drives cross-functional alignment, prioritization, and performance management, while ensuring that executive communication, decision-making forums, and change initiatives are structured and effective. This work is critical to translating high-level vision into day-to-day action across a complex, fast-moving business. Success on this team requires strong strategic thinking, systems-level problem solving, exceptional communication skills, and the ability to influence without authority in ambiguous, high-stakes environments.

What you'll do:

•Set the yearly strategic vision for the entire LMD team, aligning it with E2E and Walmart US strategies.

•Manage and develop a high-performing team across strategic planning, product prioritization, and competitive intelligence.

•Lead cross-functional prioritization and goal-setting exercises with clarity and cohesion.

•Influence senior leaders without authority and drive alignment across ambiguous problem areas.

What you'll bring:

•8+ years in strategy consulting, business planning, or product leadership roles with executive-level exposure.

•Proven ability to lead and grow cross-functional teams.

•Strong strategic thinking and storytelling with experience in developing KPIs and long-term vision.

•Executive presence, ability to influence without authority, and exceptional communication skills.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $110,000.00-$220,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

- Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations, or related field and 5 years’ experience in operations, project management, or related area OR 7 years’ experience in operations, project management, or related area. 3 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Working on cross-functional teams or projectsMasters: Business AdministrationProject Management - Project Management Professional - Certification

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America