(USA) Coach/Ops Mgr Trainee - Stocking 2 Coach WM 1326 Grand Island NE

Walmart; Grand Island (NE); On-site; USD 45,000 - 70,000; Full time

Job summary

Walmart seeks a Retail Supervisor in Grand Island, NE, to lead teams and enhance customer service. This role encompasses training, driving sales performance, and ensuring effective operations while fostering a culture of support and connection. The ideal candidate has retail experience, proven leadership capabilities, and a commitment to the company's values.

Benefits

Competitive pay

Performance bonuses

Comprehensive benefits

Walmart-paid education through Live Better U

Qualifications

• 2 years of college OR 1 year retail and supervisory experience.
• Experience supervising five or more direct reports.

Responsibilities

• Leads and develops teams effectively by teaching and training associates.
• Drives financial performance and sales of the designated store area.
• Ensures compliance with company policies and standards.

Skills

Customer Service

Leadership

Team Development

Financial Performance Management

Education

Bachelor of Science in Business Management

Certificate of Completion in People and Business Leadership

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates. Tours stores and provides feedback, communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, such as store community outreach programs, ensuring customer needs, complaints, and issues are resolved successfully. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, promotes a belonging mindset, and recruits and develops qualified staff to meet staffing needs and support company growth.

Coordinates and oversees job-related activities by developing relationships with key stakeholders, supporting plans to meet customer and business needs, and building accountability. Identifies improvement opportunities and demonstrates adaptability and continuous learning. Ensures compliance with company policies and standards of ethics and integrity by implementing related action plans, supporting the Open Door Policy, and guiding on business process execution.

Builds high-performing teams by embracing differences, creating a workplace of support and connection, and providing opportunities for growth. Works collaboratively, builds trust, and communicates positively to motivate and influence. Attracts, retains, and develops talent, recognizes contributions, and fosters a culture of belonging. Acts with integrity, maintaining high standards of ethics and compliance, supporting Walmart’s values, and promoting a positive impact for associates, customers, and the community.

Delivers results with a customer-first approach, making decisions based on data insights, and balancing priorities. Demonstrates curiosity, resilience, and a desire to learn, encouraging innovation and supporting others through change. Walmart offers competitive pay, performance bonuses, and comprehensive benefits including health, financial, paid time off, and additional perks.

For more information about PTO, visit https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program covering various degrees and certificates, with eligibility dependent on employment status and other factors.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling only ammunition with state-specific requirements, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required training and assessments, such as Academy and Open Door trainings.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. Experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

2250 N Diers Ave, Grand Island, NE 68803-1258, United States of America