(USA) Coach/Ops Mgr Trainee - Auto Care Center

Walmart; Lancaster (Lancaster County); On-site; USD 10,000 - 60,000; Full time

Job summary

Walmart is seeking a Coach/Ops Mgr Trainee for its Auto Care Center in Lancaster. This role involves leading teams, driving financial performance, and ensuring excellent customer service. The ideal candidate will have leadership experience, a strong customer focus, and the ability to manage budgets effectively. Competitive pay and benefits are offered.

Benefits

Health Benefits

401(k)

Stock Purchase

Paid Time Off

Performance Bonuses

Qualifications

• 2 years college or equivalent experience or retail and supervisory experience.
• Experience supervising teams of five or more.

Responsibilities

• Lead and develop teams; provide feedback and training.
• Drive financial performance by reviewing P&L statements and managing budgets.
• Ensure compliance with policies and support Walmart's mission.

Skills

Leadership

Customer Service

Financial Performance

Communication

Education

Bachelor's degree in Business Management

Job description

(USA) Coach/Ops Mgr Trainee - Auto Care Center

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(USA) Coach/Ops Mgr Trainee - Auto Care Center

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This range is provided by Walmart. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$31.00/hr - $38.00/hr

Position Summary

What you'll do:

• Lead and develop teams by teaching, training, and providing feedback; communicate and collaborate with associates regarding store operations, technology, business initiatives, merchandising, and company direction; lead change efforts; set clear expectations; and communicate business objectives effectively.
• Model and demonstrate exceptional customer service standards; support customer service initiatives; resolve customer issues; develop improvement plans; and lead process improvements for a high-quality customer experience.
• Drive financial performance by reviewing P&L statements; manage budgets; monitor merchandise presentation, inventory, and operations; develop strategies to reduce shrink; and achieve sales and profit goals.
• Supervise and develop associates through hiring, training, mentoring; assign duties; recognize achievements; communicate expectations; foster a sense of belonging; and recruit qualified staff.
• Coordinate activities by building relationships with stakeholders; support plans to meet customer and business needs; set goals; measure progress; identify improvement opportunities; and promote continuous learning.
• Ensure compliance with policies and support Walmart's mission, values, and ethics by implementing related action plans and supporting the Open Door Policy.

Leadership Expectations

Respect for the Individual:

• Build inclusive, high-performing teams; embrace diversity; create a workplace of belonging; and provide equitable opportunities.
• Build trust and communicate positively to motivate and influence.
• Attract, develop, and recognize diverse talent.

Act with Integrity:

• Maintain high standards of ethics and compliance; support Walmart's culture; hold self and others accountable; contribute positively to the community.
• Act humbly, honestly, fairly, and transparently.

Service to the Customer/Member:

• Deliver results with the customer in mind; adapt to shopping behaviors; apply business models.
• Make data-driven decisions; balance priorities; consider all stakeholders.

Strive for Excellence:

• Be curious and eager to learn; take calculated risks; demonstrate resilience; learn from mistakes.
• Promote continuous improvement; adopt new technologies and skills; support others through change.

Walmart offers competitive pay, performance bonuses, health benefits, 401(k), stock purchase, paid time off, and other benefits. Full details available at one.walmart.com/notices. The hourly wage range is $31.25-$38.46 plus differential where applicable. Additional bonuses and regional pay zones may apply.

Minimum Qualifications

2 years college or equivalent experience; or retail and supervisory experience; or general work experience with supervisory duties. For firearm-related roles, background checks and training may be required. All associates must complete required training and assessments.

Preferred Qualifications

Bachelor's degree in Business Management and Leadership or related certificates; experience supervising teams of five or more; performance management, mentoring, hiring, firing experience.

Location

2034 Lincoln Hwy E, Lancaster, PA 17602-3329, United States