(USA) Coach/Ops Mgr Trainee #6898 Lubbock, Texas

Walmart; Town of Texas (WI); On-site; Full time

Job summary

A leading retail company seeks a Store Manager to lead teams in achieving financial success and delivering exceptional customer service. Responsibilities include team development, compliance, and driving performance while embracing diversity and continuous improvement. Preferred candidates hold a Bachelor’s degree and have experience in managerial roles.

Benefits

Competitive pay

Performance bonuses

Comprehensive benefits

Paid time off

Qualifications

• 2 years of college or 1 year experience in retail/supervision.
• Experience supervising five or more direct reports.
• Successful completion of firearms-specific CBC for firearm-selling facilities.

Responsibilities

• Leads teams by teaching, training, and listening to associates.
• Drives financial performance by managing budgets and expenses.
• Ensures compliance with company policies and promotes a culture of integrity.

Skills

Coaching

Communication

Customer Service

Financial Management

Education

2 years of college OR 1 year of retail and 1 year supervisory experience

Bachelor of Science in Business Management (preferred)

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model, managing customer service initiatives, and supporting community outreach programs. Ensures customer needs, complaints, and issues are resolved, develops action plans to correct deficiencies, and leads process improvements to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL (Profit & Loss) statements, managing budgets, forecasting, controlling expenses, and monitoring operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and recognizing staff. Ensures compliance with company policies, supports the company's mission and values, and promotes a culture of belonging and integrity.

Builds high-performing teams, embraces diversity, and fosters a workplace where associates feel supported and connected. Acts with integrity, maintaining high standards of ethics and compliance, and supports Walmart’s goal of becoming a regenerative company by making positive impacts in the community. Focuses on delivering results with a customer-first approach, making data-driven decisions, and encouraging continuous improvement and learning.

Offers competitive pay, performance bonuses, and comprehensive benefits including health, financial, paid time off, and other perks. The position's hourly wage range is $31.25-$38.46, with additional compensation based on performance and location.

Minimum Qualifications

2 years of college OR 1 year of retail experience and 1 year of supervisory experience OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. Associates must attend and complete all required training and assessments.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, or a Certificate of Completion in People and Business Leadership. Experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

11415 Quaker Avenue, Lubbock, TX 79423-0000, United States of America