(USA) Coach/Ops Mgr Trainee

Walmart; Yankton (SD); On-site; Full time

Job summary

A leading retail company is seeking a team-oriented individual to oversee store operations in Yankton, SD. The role involves developing teams, driving sales, ensuring excellent customer service, and complying with company policies. Candidates should have experience in leadership and retail management, aiming for operational excellence while embodying company values.

Benefits

Competitive pay

Performance-based bonuses

Comprehensive health benefits

401(k) and stock purchase options

Paid time off

Education programs through Live Better U

Qualifications

• 2 years of retail experience and 1 year of supervisory experience required.
• Bachelor's preferred, along with leadership and mentoring experience.

Responsibilities

• Lead and develop teams by training and actively listening.
• Drive financial performance and manage budgets.
• Supervise hiring and development of associates.

Skills

Customer service

Team leadership

Process improvement

Financial performance management

Diversity and inclusion

Education

2 years of college or 1 year of retail experience and 1 year of supervisory experience

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates. Tours stores, provides feedback, and communicates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions, and effectively communicating business objectives to teams.

Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model, supporting customer service initiatives, and ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to address deficiencies and leads process improvements to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating profit and loss statements, managing budgets, forecasting, and controlling expenses. Ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a sense of belonging in the workplace. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates and oversees job-related activities and assignments by building relationships with stakeholders, supporting plans and initiatives, and promoting accountability and continuous learning. Ensures compliance with company policies, standards of ethics and integrity, and supports the company’s mission and values.

Respects individuals by building high-performing teams, embracing diversity, creating a supportive workplace, and fostering a culture of belonging. Acts with integrity by maintaining high standards of ethics, honesty, and transparency. Serves customers by delivering results, making data-driven decisions, and considering the needs of customers, associates, shareholders, and communities. Strives for excellence by encouraging learning, innovation, and resilience.

Walmart offers competitive pay, performance-based bonuses, comprehensive health benefits, 401(k), stock purchase options, paid time off, and additional benefits such as education programs through Live Better U. The hourly wage range for this position is $31.25-$38.46, with additional compensation for performance and location-based adjustments.

Minimum Qualifications

2 years of college OR 1 year of retail experience and 1 year of supervisory experience OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. Associates must attend and complete all required training and assessments.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership, and experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

3001 Broadway Ave, Yankton, SD 57078-4890, United States of America