(USA) Coach/Ops Mgr Trainee

Walmart; Village of Johnson City (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Walmart is seeking a Store Manager for its Johnson City location. The role involves leading teams, managing business operations, driving sales, and ensuring compliance with company standards. Ideal candidates will have supervisory experience and strong leadership abilities. Walmart offers competitive pay, bonuses, and comprehensive benefits including educational opportunities.

Benefits

Competitive pay

Performance bonuses

Comprehensive health benefits

Paid time off

Educational benefits

Qualifications

• 2 years of college or 1 year of retail and supervisory experience.
• Successful completion of training requirements.
• Experience supervising teams of 5 or more is preferred.

Responsibilities

• Leads and develops store teams, ensuring high customer service standards.
• Drives financial performance by managing budgets and mitigating shrinkage.
• Builds high-performing teams and ensures compliance with company policies.

Skills

Leadership

Customer Service

Budget Management

Training

Compliance

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates. Tours stores and provides feedback, communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, such as store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to address deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL (Profit & Loss) statements, managing budgets, forecasting, and controlling expenses. Monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a culture of belonging in the workplace. Recruits and develops qualified staff to meet staffing needs and support company growth.

Coordinates, completes, and oversees job-related activities and assignments by developing relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs. Builds accountability and measures progress toward results, identifies improvement opportunities, and promotes continuous learning and adaptability.

Ensures compliance with company policies and standards of ethics and integrity by implementing related action plans and supporting the Open Door Policy. Builds high-performing teams, embracing diversity and creating a workplace where associates feel supported and connected. Attracts, retains, and develops talent, recognizing contributions and accomplishments.

Acts with integrity by maintaining high standards of ethics and compliance, supporting Walmart's culture, and being accountable. Makes data-driven decisions, balancing short- and long-term priorities, and considers impact on customers, associates, shareholders, and communities.

Strives for excellence by fostering curiosity, resilience, and continuous improvement. Supports the adoption of new technologies and skills and encourages others through change.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits including health, financial, paid time off, and other perks. For more information about PTO, see https://one.walmart.com/notices. Live Better U provides educational benefits, covering tuition, books, and fees for various programs. Eligibility requirements apply.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling ammunition, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required trainings and assessments, such as Academy and Open Door trainings.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, and experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

2 Gannett Dr, Johnson City, NY 13790-2260, United States of America