(USA) Coach/Ops Mgr Trainee

Walmart; Town of Texas (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic leader to drive team performance and enhance customer service in a vibrant retail environment. This role emphasizes building high-performing teams, managing financial performance, and ensuring compliance with company standards. With a focus on diversity and inclusion, the successful candidate will foster a supportive workplace while delivering exceptional results. Join a company that values integrity and innovation, offering competitive pay and comprehensive benefits to support your career growth and well-being.

Benefits

Health Benefits

401(k)

Stock Purchase Options

Paid Time Off

Education Benefits

Qualifications

• Experience in retail and supervisory roles.
• Successful completion of required training and assessments.

Responsibilities

• Lead and develop teams by providing training and feedback.
• Drive financial performance by managing budgets and P&L statements.
• Ensure compliance with company policies and promote a positive culture.

Skills

Team Leadership

Customer Service

Financial Performance Management

Diversity and Inclusion

Communication

Problem Solving

Education

Two years of college

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community and outreach programs, ensuring customer needs, complaints, and issues are resolved successfully. Develops and implements action plans to address deficiencies and leads process improvements to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to reduce shrinkage and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, recognizes associates, and communicates consistently and effectively. Ensures diversity and inclusion are prioritized in staffing and development efforts.

Coordinates and oversees job-related activities and assignments by building relationships with key stakeholders, supporting plans and initiatives, and setting clear goals and objectives. Builds accountability, measures progress, identifies improvement opportunities, and demonstrates adaptability and continuous learning. Ensures compliance with company policies and standards of ethics and integrity by implementing related action plans and supporting the Open Door Policy.

Respect the Individual: Builds high-performing teams, embraces differences, and creates a workplace where associates feel supported and connected. Works collaboratively, builds trust, and communicates positively to motivate and influence. Attracts, retains, and develops talent, recognizing contributions and accomplishments.

Act with Integrity: Maintains high standards of integrity, ethics, and compliance. Supports Walmart's culture and values, holds oneself and others accountable, and promotes positive impacts for associates, customers, and communities through responsible actions.

Serve Our Customers and Members: Delivers results with a customer-first approach, making decisions based on data insights and balancing priorities. Considers the impact on customers, associates, shareholders, suppliers, and communities when planning.

Strive for Excellence: Demonstrates curiosity, resilience, and a desire to learn. Supports innovation and change, encourages learning from mistakes, and promotes continuous improvement.

Walmart offers competitive pay, performance bonuses, health benefits, 401(k), stock purchase options, paid time off, and other benefits designed to support associates' well-being and career growth.

For more information about PTO, visit https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program covering high school to bachelor's degrees, including English Language Learning and certificates. Eligibility varies by benefits and employment status.

The hourly wage range for this position is $31.25-$38.46, plus applicable legislative differentials, performance bonuses, and potential regional pay adjustments.

Minimum Qualifications...

Two years of college, or one year of retail and supervisory experience, or two years of general work experience with supervisory experience. Additional requirements include successful completion of all required training and assessments.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate in People and Business Leadership, and experience supervising five or more direct reports with responsibilities in performance management, mentoring, hiring, and firing.

Primary Location...

200 W Interstate 20, Midland, TX 79701-2030, United States of America