(USA) Coach/Ops Mgr Trainee

Walmart; Pell City (AL); On-site; Full time

Job summary

A leading company in retail is seeking a Store Manager in Pell City, AL, who will lead store teams to achieve financial and operational objectives while providing exceptional customer service. The role involves overseeing store operations, developing associates, and implementing business solutions. A competitive salary along with various benefits is offered, ensuring a supportive and collaborative work environment.

Benefits

Competitive pay

Performance bonuses

Health coverage

401(k)

Paid time off

Education benefits

Qualifications

• 2 years of college or equivalent retail/supervisory experience.
• Experience supervising five or more direct reports.
• Completion of required trainings and assessments.

Responsibilities

• Leads and develops teams effectively, managing performance and training.
• Drives financial performance, manages budgets, and evaluates P&L.
• Models and demonstrates exceptional customer service standards.

Skills

Customer Service

Leadership

Financial Management

Team Development

Adaptability

Education

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community and outreach programs, ensuring customer needs, complaints, and issues are resolved. Develops and implements action plans to address deficiencies and leads process improvements for a high-quality customer experience.

Drives financial performance and sales by reviewing and evaluating Profit & Loss statements, managing budgets, forecasting, and controlling expenses. Monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, developing action plans to mitigate shrink and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, recognizes associates, and promotes a workplace culture of belonging. Recruits and develops qualified staff to meet staffing needs and support company growth.

Coordinates and oversees activities by developing relationships with stakeholders, supporting plans and initiatives, and building accountability. Measures progress and addresses improvement opportunities, demonstrating adaptability and promoting continuous learning.

Ensures compliance with policies and supports company mission, values, ethics, and integrity through action plans, utilizing the Open Door Policy, and providing guidance on business practices.

Builds high-performing teams by embracing diversity, creating a supportive workplace, and fostering a culture of belonging. Attracts, retains, and develops talent, recognizing contributions and accomplishments.

Acts with integrity by maintaining high ethical standards, modeling Walmart values, and supporting sustainability and community initiatives.

Delivers results by prioritizing customer needs, making data-driven decisions, and balancing short- and long-term goals. Encourages innovation, resilience, and continuous improvement.

Walmart offers competitive pay, performance bonuses, and benefits including health coverage, 401(k), stock purchase, paid time off, and additional perks. Details about PTO and eligibility are available at https://one.walmart.com/notices.

Live Better U provides education benefits, covering tuition, books, and fees for programs from high school to bachelor's degrees, with eligibility based on employment status and other criteria. More information is available at One.Walmart.

The hourly wage for this position ranges from $31.25 to $38.46, plus differential and performance bonuses. Additional compensation may include regional pay zones depending on location.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. Facilities selling only ammunition and with state-specific requirements may require a current state-issued Certificate of Eligibility. Associates must complete all required trainings and assessments, such as Academy and Open Door trainings.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. Experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

165 Vaughan Ln, Pell City, AL 35125-7808, United States of America