(USA) Coach/Ops Mgr Trainee

Walmart; Louisiana; On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic leader to drive operational excellence and customer service standards. This role focuses on developing teams through effective training and communication, while also managing financial performance and budgets. The ideal candidate will foster a culture of respect and integrity, ensuring compliance with policies and enhancing customer satisfaction. With competitive pay and opportunities for growth, this position is perfect for those looking to make a significant impact in a fast-paced retail environment.

Benefits

Competitive pay

Benefits

Opportunities for education

Career growth

Qualifications

• Two years of college or one year of retail and supervisory experience.
• Completion of firearms-specific training for firearm sales.

Responsibilities

• Lead and develop teams through training and active listening.
• Drive financial performance and manage budgets.

Skills

Team Leadership

Customer Service

Budget Management

Operational Excellence

Communication

Education

Two years of college

Bachelor of Science in Business Management

Job description

Position Summary...

This role involves leading and developing teams through teaching, training, and active listening. Responsibilities include touring stores, providing feedback, communicating and collaborating across all levels, utilizing technology, and leading business initiatives. The position requires modeling exceptional customer service standards, managing customer service initiatives, resolving customer issues, and developing action plans for improvement. The role also focuses on driving financial performance, managing budgets, and ensuring operational excellence. Additionally, it includes supervising and developing associates, ensuring compliance with policies, and fostering a culture of respect, integrity, and excellence. The position offers competitive pay, benefits, and opportunities for education and career growth.

Minimum Qualifications...

Two years of college; OR one year of retail experience and one year of supervisory experience; OR two years of general work experience and one year of supervisory experience. For firearm sales, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required. Associates must complete all required trainings and assessments.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, or a Certificate of Completion in People and Business Leadership through the same programs. Experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.