(USA) Coach/Ops Mgr Trainee

Walmart; Georgia (VT); On-site; Full time

Job summary

A leading company is seeking a Store Manager to lead teams effectively in a fast-paced retail environment. The role involves driving financial performance, managing customer service initiatives, and developing team members. Candidates should have a strong background in retail operations and proven leadership skills, along with a commitment to exceptional customer service.

Benefits

Competitive pay

Performance bonuses

Comprehensive benefits package

Health coverage

401(k)

Paid time off

Company discounts

Qualifications

• 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience.
• Experience supervising 5 or more direct reports is preferred.

Responsibilities

• Leads and develops teams, ensuring high-quality customer experience.
• Drives financial performance through managing budgets and forecasting.
• Implements action plans to correct deficiencies and achieve sales goals.

Skills

Leadership

Customer Service

Budget Management

Data-Driven Decision Making

Education

2 years of college or 1 year of retail experience and supervisory experience

Bachelor of Science in Business Management and Leadership (preferred)

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, such as store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL (Profit & Loss) statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a workplace culture of belonging. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates, completes, and oversees job-related activities by developing and maintaining relationships with key stakeholders. Supports plans and initiatives to meet customer and business needs, identifies and communicates goals, builds accountability, and measures progress. Demonstrates adaptability and promotes continuous learning. Ensures compliance with company policies and supports the company's mission, values, and standards of ethics and integrity. Implements related action plans, supports the Open Door Policy, and provides guidance on applying these principles in business practices.

Builds high-performing teams by embracing differences, creating a supportive workplace, and fostering a culture of belonging. Works collaboratively, builds trust, communicates positively, and motivates others. Attracts, retains, and develops talent, recognizing contributions and accomplishments. Acts with integrity, maintaining high standards of ethics and compliance, modeling Walmart values, and supporting a culture of positive impact, waste elimination, and community involvement.

Delivers results by prioritizing customer needs, making data-driven decisions, and balancing short- and long-term goals. Displays curiosity, encourages learning, takes calculated risks, and supports change. Supports continuous improvement and the adoption of new technologies and skills.

Walmart offers competitive pay, performance bonuses, and a comprehensive benefits package including health coverage, 401(k), stock purchase, paid time off, disability insurance, company discounts, military leave pay, and more. PTO and PPTO are provided according to job classification and tenure, meeting or exceeding legal requirements.

For more information about PTO, visit https://one.walmart.com/notices. Live Better U provides educational benefits, covering tuition, books, and fees for programs ranging from high school completion to bachelor’s degrees, including English Language Learning and certificates. Eligibility varies by employment status and job classification.

The hourly wage range for this position is $31.25-$38.46, plus differential where applicable, with additional bonuses and compensation based on performance and location.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For ammunition-only facilities, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required trainings and assessments, such as Academy and Open Door trainings.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through the same programs. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

13427 Highway 27, Trion, GA 30753-1549, United States of America