(USA) Coach/Ops Mgr Trainee

Walmart; Corpus Christi (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Walmart is seeking a Supervisor in Corpus Christi to lead and develop teams, ensuring high standards of customer service while driving financial performance. The role involves resolving customer issues, collaborating with associates, and implementing business solutions. Candidates should have strong leadership and communication skills, preferably with a Bachelor’s degree in Business Management.

Benefits

Competitive pay

Performance bonuses

Health benefits

Paid time off

Educational programs

Qualifications

• 2 years of college or equivalent experience in retail or supervisory roles.
• Experience supervising teams and managing performance.
• Must complete mandatory training and assessments.

Responsibilities

• Leads and develops teams by teaching and actively listening.
• Drives financial performance through budgeting and operational process management.
• Models exceptional customer service standards and resolves customer issues.

Skills

Leadership

Communication

Customer Service

Budget Management

Problem Solving

Education

Bachelor of Science in Business Management

Job description

Position Summary...

What you'll do...

1. Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback.
2. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction.
3. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.
4. Models and demonstrates exceptional customer service standards by following the One Best Way (OBW) service model, managing customer service initiatives, and supporting community outreach programs.
5. Ensures customer needs, complaints, and issues are successfully resolved, develops action plans to correct deficiencies, and leads process improvements for a high-quality customer experience.
6. Drives financial performance by reviewing PL statements, managing budgets, forecasting, controlling expenses, and monitoring merchandise presentation, inventory flow, and operational processes.
7. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, assigning duties, and recognizing contributions.
8. Coordinates and oversees job-related activities, develops relationships with key stakeholders, and supports plans to meet customer and business needs.
9. Ensures compliance with policies, supports company mission and values, and promotes a culture of integrity, ethics, and belonging.
10. Builds high-performing teams, embraces diversity, and creates a workplace where associates feel supported and connected.
11. Acts with integrity, maintains high standards of ethics, and supports Walmart's sustainability and community initiatives.
12. Delivers results by focusing on customer service, making data-driven decisions, and balancing short and long-term priorities.
13. Supports continuous improvement and technological adoption to enhance performance.

Benefits include competitive pay, performance bonuses, health, financial, and paid time off benefits, as well as educational programs through Live Better U.

The hourly wage range is $31.25-$38.46 plus applicable differential and bonuses. Additional compensation may include regional pay zones depending on location.

Minimum Qualifications...

• 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
• For firearm-related positions, successful completion of background checks and training is required.
• Must attend and complete all mandatory training and assessments.

Preferred Qualifications...

• Bachelor of Science in Business Management and Leadership or related certification.
• Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Location: 1250 Flour Bluff Dr, Corpus Christi, TX 78418-4463, United States.