Position Summary
Details about the role and its purpose.
What you'll do
- Communicate and explain Membership types, programs, and benefits to current and prospective members to assist with account decisions, build membership levels, encourage renewals, and promote the value of Sam's Club products and services.
- Provide customer/member service by acknowledging and identifying customer/member needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting products and services while maintaining a safe shopping environment.
- Maintain the area of responsibility by cleaning and organizing the car wash/gas station area and ensuring accurate signage.
- Manage the Gas Station/Car Wash area in accordance with company policies, handling claims and returns, zoning, organizing supplies, identifying shrink and damages, and ensuring safety.
- Receive and stock merchandise/supplies from distribution centers and suppliers, organize and maintain the facility, and complete necessary paperwork and logs.
- Operate equipment such as cash registers and related tools to process customer purchases accurately.
- Operate and maintain Gas Station/Car Wash equipment and provide services to customers according to company policies.
Core Values and Behaviors
- Respect the Individual: Embrace differences, create a supportive workplace, and foster opportunities for all associates.
- Act with Integrity: Uphold high standards of ethics, model company values, and support a culture of accountability and transparency.
- Serve our Customers and Members: Focus on delivering results with the customer first in mind.
- Strive for Excellence: Pursue continuous improvement, embrace new technologies, and support change.
Benefits
We offer competitive pay, performance bonuses, and a variety of benefits including:
- Health: Medical, vision, dental
- Financial: 401(k), stock purchase, life insurance
- Paid Time Off: PTO, parental, family care, bereavement, jury duty, voting
- Other Benefits: Disability, discounts, military leave, adoption, and surrogacy reimbursement
Live Better U is a paid education program covering various levels of education and training.
Wage and Compensation
The hourly wage range is $16.00 to $23.00, with additional premiums possible based on specific circumstances.
Minimum Qualifications
Must be 18 years or older.
Preferred Qualifications
Optional qualifications not specified.
Primary Location
23300 Broadway Ave, Oakwood Village, OH 44146-6016, United States of America