Manager Intake Call Notes
What is the location? If remote, is there a time zone preference? Remote, any time zone is fine.
Duration/How long is the scope of work expected to last? Duration is 1 year, with potential for contract to be reviewed every 3-6 months. (could extend to 2 years.)
Is there a possibility for conversion to FTE? No
What does the interview process look like? We will likely have a panel style interview with 2 people from LM interviewing the candidate, together.
Is this supporting any specific project? Yes, building our best-in-class small commercial BOP/package product.
What stands out on a resume? Experience working with insurance contracts – either personal lines, commercial/business lines, health/accident lines, etc.
Any immediate disqualifiers? No familiarity reviewing contracts/forms as part of contract (insurance or legal contracts).
Is there a preference for industries the candidates have worked? Insurance experience, preferably in contract/product development.
Job Title: Sr Analyst, Product Research
We are looking for a Sr Analyst, Product Research to join the Small Commercial Line of Business Management team.
The Small Commercial Line of Business Management team plays a pivotal role in driving and enabling success across our organization. Some of our key responsibilities include:
- Developing and maintaining market leading products, capabilities, and product-related experiences.
- Developing, evolving, and driving our line of business strategy for core lines of business.
- Partnering with key P&L leaders across the organization to execute on strategy initiatives and guide countrywide P&L.
This role is within the Contract Strategy & Design group and supports the following lines of business: Businessowners, Crime, Farm, General Liability, Inland Marine, Package, Property and Umbrella.
In this role you will:
- Innovate and collaborate with other teams to design and develop policy/contract language for new products.
- Analyze information from various resources to develop contract recommendations that will be a core part in our new Small Commercial Business Owners Product.
- Complete competitive research and analysis to inform contract recommendations.
- Manage multiple Business Lines forms for this large project.
- Independently drive revisions with a focus on quality and customer centricity.
- Assess compliance for forms.
- Collaborate with Product Strategy, Underwriting, Pricing, Legal, Claims, Technology teams to develop content design.
- Own communication of recommendations/changes to impacted stakeholders.
- Collaborate with Product Filings team to achieve approval of filings from regulatory authorities.
- Take a proactive role in identifying process improvement initiatives.
- Promote cross-departmental collaboration in order to meet business goals.
This job might be for you if you are:
- Inclusive. You seek and value all voices. You embrace diversity and inclusion, and encourage everyone to bring their authentic selves to work.
- Resilient. You can encounter difficult situations and navigate through them with courage. You are agile and thrive in a quick-paced and ever-changing industry.
- Curious. You have a desire to dig more deeply, challenge assumptions and solve problems. You adopt a growth mindset and seek to continuously learn and improve.
- Driven. You set high standards and make things better. You take risks to innovate across products, lines, and processes. You are motivated and proactively volunteer for new challenges.
- Humble. You are able to build trusting relationships and look for ways to build others up. You are receptive to feedback and showcase a desire to grow.
- Collaborative. You communicate clearly. You are able to collect sufficient information to understand what we are trying to solve, develop recommendations and collaborate across key stakeholders to influence and gain support on solutions.
- Decisive. You can research and analyze criteria keeping a solutions mindset. You are self-directed and take ownership of the time you spend with us.
- Inspiring. You lead by example and follow through on your words and actions. You keep a coaching mindset and invest in the mentorship and training of your team.
Qualifications
- Prior experience with interpreting and applying insurance policy contracts.
- Project Management experience working cross-functionally with multiple stakeholders.
- Strong communication, organizational, analytical, critical thinking, presentation, influencing, and relationship management skills; effective team building skills.
- Prior experience in Claims, Underwriting, and/or Compliance in Insurance or Financial Services industry (at least 3-5 years).
- Bachelor’s degree in English, Business, Legal Studies, or related field preferred.
- Juris Doctor degree or paralegal experience is beneficial.
- Proficient in Adobe, Excel, Word and PowerPoint, with the ability to storyboard and present business problems, business cases, and solutions.