US Patriot Retail Sales Associate

Galls; Elizabeth (NJ); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) retirement plan

Flexible benefits

Job summary

GALLS is hiring Retail Sales Associate to assist soldiers and airmen in selecting tactical gear and providing exceptional customer service. You will greet customers, handle transactions, answer questions, and help with product recommendations.

The role requires a high school diploma or GED, a friendly and proactive demeanor, and the ability to stand for long periods. Training is provided, with benefits including medical coverage and a 401(k).

Qualifications

• High school diploma or GED required.
• Experience in retail or customer service is a plus.
• Ability to work with minimal supervision in high-pressure situations.

Responsibilities

• Greet customers promptly and assist with inquiries.
• Handle sales transactions and answer product questions.
• Upsell products and promote add-ons to increase sales.
• Maintain displays and organize merchandise on the floor.
• Ensure store is clean and orderly at all times.
• Complete paperwork accurately and efficiently.
• Communicate product and contract information to customers.

Skills

High School diploma

Customer service

Work under pressure

Stand for long shifts

Lift up to 50 lbs

Flexible shifts

Education

High school diploma or GED

Job description

Join a team where your work empowers those who protect and serve our communities.

Equipping first responders with the gear they need to stay safe and serve effectively.

GALLS® is the nation's leading provider of public safety uniforms and equipment, built on values of service and integrity. Serving over 60,000 agencies nationwide through 80+ locations and online, GALLS® equips law enforcement, fire, EMS, and security professionals with trusted gear every day.

• Mentorship programs that connect you with experienced leaders for career guidance and support.
• Talent and leadership assessments to help you understand your strengths and map out development opportunities.
• Front Line Leadership training, built to empower supervisors and managers to lead with confidence.
• LinkedIn Learning access for professional skill building across hundreds of topics.
• Excel master classes to enhance business and analytical capabilities.
• Our in-depth sales development program, Proud to Sell, designed to strengthen customer relationships and drive performance.

Veterans

Continuing the Mission Beyond Service.

GALLS® deeply values the experience veterans bring — their leadership, discipline, and commitment to service mirror the very qualities that define our mission. Veterans understand what it means to serve and protect, making them an essential part of our team.

"The company truly invests in its people. Leadership is approachable and transparent, and the culture is highly collaborative and supportive."

Marketing Director, Galls (2025)

"Galls is led by smart, innovative leaders who hold everyone accountable and align the company's goals with real purpose."

Employee, Lexington, KY (2025) View Open Positions

Explore Career Opportunities
with GALLS® today.

Starting Rate: $17.75/hour

About US PATRIOT

Are you ready for a career with one of the nation's top retailers of military and law enforcement tactical gear?

At U.S. Patriot Tactical, you can make a positive difference for the country's military and law enforcement personnel by providing high-quality, reliable products.

With more than seventy locations throughout the USA, South Korea, and Japan, you will be part of a diverse workforce engaged in providing exceptional retail service and knowledge to the wide range of customers we serve.

US Patriot is seeking a Retail Sales Associate to match soldiers and airmen to the best brands in the business, including Nike, Oakley, and Under Armour. We have over 105 retail locations and multiple web portals to meet our customers’ tactical gear needs.

As a Retail Sales Associate in a US Patriot/GALLS store, you can expect to provide exceptional customer service to our soldiers and airmen. You will engage with our customers on the sales floor, handle sales transactions, answer product inquiries, and assist customers in choosing the appropriate products to fulfill their needs.

WHAT YOU WILL DO

• Greet every customer promptly and in a timely manner, and be alert and responsive to all customer needs
• Answer customers’ inquiries to include questions on price, quality, fabric type, specifications, and usability of merchandise
• Upsell customers on other products and recommend add-on items to enhance the customer’s order
• Set up advertising displays and folds, and arrange merchandise to promote sales
• Replenish merchandise and participate in the monitoring of floor stock to ensure appropriate inventory is available for customers
• Completes necessary housekeeping to present a clean and orderly store at all times
• Complete all paperwork accurately and efficiently
• Provides information regarding contract specifications and products associated with the contract
• Handle irate customers in a professional, courteous manner
• Assist with answering product questions and providing information over the phone
• Communicates and works closely within and outside the retail department to ensure customer needs are met with 100% accuracy
• Adhere to the company’s mission, policies, procedures, and practices

WHAT YOU WILL BRING

• High School diploma or GED
• Friendly, outgoing, and helpful demeanor
• Previous retail or customer service experience is a plus We will train
• Must be able to work with a minimum amount of supervision in high-pressure situations
• Ability to stand for the entire shift
• Ability to handle merchandise throughout the store up to 50 pounds
• Ability to work flexible shift hours, 7 days a week

WHAT YOU SEND OUR WAY

• Your resume, highlighting your education, experience, and skills

WHAT WE OFFER

• Excellent medical/dental and vision coverage— Eligible 1st day of the month after start date
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits— choose what you like, ignore the rest