US Patriot Retail Sales Associate

Galls; California; Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) plan with company contribution

Flexible benefits

Job summary

US Patriot Tactical is seeking a Retail Sales Associate to match soldiers and airmen with the best brands in the business, including Nike, Oakley, and Under Armour. You will greet customers, process sales, answer inquiries, and help shoppers choose the right products.

We offer training, a fast-paced environment, and the chance to contribute to top gear programs. A high school diploma or GED is required, and the ability to stand and work flexible shifts across the week is expected.

Qualifications

• High School diploma or GED.
• Retail or customer service experience is a plus.
• Ability to work with minimal supervision in high-pressure situations.

Responsibilities

• Greet every customer promptly and respond to needs.
• Answer inquiries on price, fabric type, specs, and usability.
• Upsell and suggest add-on items to enhance orders.
• Set up displays and arrange merchandise to promote sales.
• Replenish stock and monitor floor inventory.
• Keep the store clean and orderly at all times.
• Complete paperwork accurately and efficiently.
• Provide contract/specification information for products.
• Handle irate customers professionally and courteously.
• Assist with product questions over the phone.
• Collaborate with retail teams to meet customer needs with accuracy.
• Adhere to company mission, policies, and practices.

Skills

Customer service

Friendly demeanor

Stand for shift

Flexible shifts

Education

High School diploma or GED

Job description

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

Starting Rate: $17.75/hour

About US PATRIOT

Are you ready for a career with one of the nation's top retailers of military and law enforcement tactical gear?

At U.S. Patriot Tactical, you can make a positive difference for the country's military and law enforcement personnel by providing high-quality, reliable products.

With more than seventy locations throughout the USA, South Korea, and Japan, you will be part of a diverse workforce engaged in providing exceptional retail service and knowledge to the wide range of customers we serve.

US Patriot is seeking a Retail Sales Associate to match soldiers and airmen to the best brands in the business, including Nike, Oakley, and Under Armour. We have over 105 retail locations and multiple web portals to meet our customers’ tactical gear needs.

As a Retail Sales Associate in a US Patriot/GALLS store, you can expect to provide exceptional customer service to our soldiers and airmen. You will engage with our customers on the sales floor, handle sales transactions, answer product inquiries, and assist customers in choosing the appropriate products to fulfill their needs.

WHAT YOU WILL DO

• Greet every customer promptly and in a timely manner, and be alert and responsive to all customer needs
• Answer customers’ inquiries to include questions on price, quality, fabric type, specifications, and usability of merchandise
• Upsell customers on other products and recommend add-on items to enhance the customer’s order
• Set up advertising displays and folds, and arrange merchandise to promote sales
• Replenish merchandise and participate in the monitoring of floor stock to ensure appropriate inventory is available for customers
• Completes necessary housekeeping to present a clean and orderly store at all times
• Complete all paperwork accurately and efficiently
• Provides information regarding contract specifications and products associated with the contract
• Handle irate customers in a professional, courteous manner
• Assist with answering product questions and providing information over the phone
• Communicates and works closely within and outside the retail department to ensure customer needs are met with 100% accuracy
• Adhere to the company’s mission, policies, procedures, and practices

WHAT YOU WILL BRING

• High School diploma or GED
• Friendly, outgoing, and helpful demeanor
• Previous retail or customer service experience is a plus We will train
• Must be able to work with a minimum amount of supervision in high-pressure situations
• Ability to stand for the entire shift
• Ability to handle merchandise throughout the store up to 50 pounds
• Ability to work flexible shift hours, 7 days a week

WHAT YOU SEND OUR WAY

• Your resume, highlighting your education, experience, and skills

WHAT WE OFFER

• Excellent medical/dental and vision coverage— Eligible 1st day of the month after start date
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest