US-Operations Specialist

Apple, Inc.; Kansas City (MO); On-site; USD 21,000 - 30,000; Full time

Job summary

Apple Retail seeks a team member to help customers do what they love, delivering the unique Apple experience in Kansas City. You will handle inventory tasks, assist with product fulfillment, and support customer-facing activities to ensure a smooth, enjoyable visit.

The role emphasizes inclusion, curiosity, and a strong customer focus. You should be reliable with a flexible schedule, including nights and weekends, and able to lift items as needed.

Qualifications

• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled.
• Be able to lift and carry product to various locations within and nearby the store.

Responsibilities

• Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes.
• Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.
• Use communication and training resources to keep up to date with inventory process changes.
• Perform demo and restocking tasks to support technology and merchandising priorities.

Skills

Customer service

Team collaboration

Detail-oriented

Flexibility

Job description

Summary

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

Description

Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes.

Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.

Use communication and training resources to keep up to date with inventory process changes.

Perform demo and restocking tasks to support technology and merchandising priorities.

Support the Operations Lead with the implementation and maintenance of Apple preservation standards.

Perform other tasks as needed, including but not limited to supporting customer-facing activities.

Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.

Demonstrate Apple’s values of inclusion and diversity in daily activities.

Minimum Qualifications

• You should:
• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
• Be able to lift and carry product to various locations within and nearby the store.

Preferred Qualifications

• You can:
• Focus on the customer experience, with an emphasis on serving both the internal and external customer.
• Be a self-starter who is detail-oriented and organized.
• Prioritize workload and meet deadlines in a fast-paced environment.
• Work in a team environment, demonstrating shared responsibility and accountability with other team members.
• Be trusted with sensitive or confidential information, keeping with Apple’s core values.
• Be curious and open to learning from others and helping each other grow.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

At Apple, we believe accessibility is a fundamental human right. You'll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple's workplace

Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.

Role Number: 200694156-2333