US Open Custodian (seasonal)

(USTA) United States Tennis Association; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at one of the world’s premier tennis events! The US Open Tennis Championships are not just about tennis; they are about creating unforgettable experiences for fans and guests alike. As part of our team, you will play a crucial role in ensuring a clean and welcoming environment, assisting guests, and maintaining the highest standards of service. This is an exciting opportunity to be part of a high-energy atmosphere, working alongside passionate individuals who share your love for sports and hospitality. If you're ready to embrace the thrill of the US Open and contribute to its success, we want to hear from you!

Qualifications

• Previous guest or customer service related experience.
• Punctual and presentable shift attendance in a clean uniform.

Responsibilities

• Greet and assist all staff and guests in a welcoming manner.
• Perform cleaning services throughout the site and empty trash receptacles.

Skills

Customer Service

Communication Skills

Team Player

Bilingual

Job description

It takes the most talented people to put on the world’s greatest tennis event. The US Open Tennis Championships are the highest-attended annual sporting event in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to witness the toughest tennis on the game’s biggest stage. With more than 720,000 visitors, 100 million television viewers in the U.S. and 64 million online visitors, why not come and enjoy the thrill and excitement of working with our team?

• Greet and assist all staff and guests in a welcoming and friendly manner
• Report unattended bags and packages, medical situations, incidents, or emergencies immediately to the command center
• Janitorial servicing of the Arthur Ashe seating bowl (inner stadium) between matches and at the end of the last match
• Perform cleaning services throughout site (stadium, grounds, etc.)
• Perform janitorial duties as assigned throughout site
• Responsible for cleaning showers and toilets
• Empty all trash and dirty towel receptacles
• Be familiar with NTC procedures

• Previous guest or customer service related experience
• Punctual and presentable shift attendance, neatly groomed in a clean, well-maintained uniform
• Available to work for the full duration of the US Open tournament
• Must be able to work 12+ hour shifts and be available days, nights and weekends
• Willing to work outdoors in various weather conditions and able to stand for extended periods
• Personable and proactive team player with excellent communication skills
• Remain calm and focused in a fast-paced environment as well as during stressful situations
• Bilingual (preferred)

Pay Rate: $16 per hour